headphones

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Level 1

8 points

headphones

Hello! I use beats bluetooth headphones. And when i call the microphone does not work. But it was working. And the headphones works with another iphone. So what should i do?

thanks!

Posted on Aug 6, 2019 7:41 PM

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Answer 1

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ChrisJ4203

Level 10

230,371 points

Aug 6, 2019 7:43 PM in response to vladimir1232

And the headphones works with another iphone.

Does this mean the mic works with this other iPhone as well? If so, then make a Genius Bar appointment at the nearest Apple Store. Bring in the phone that the mic does not work for, and the Beats.

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Answer 2

vladimir1232 Author

Level 1

8 points

Aug 6, 2019 7:59 PM in response to ChrisJ4203

forgot to say. i have two. I have JBL bluetooth headphones and microphone does not work there as well. and i check different app in my phone. So it looks like the problem is not with headphones or app but with settings of phone. So maybe you know where can i find this? and microphone works when i use ordinary cable headphones

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