Bluetooth issue after upgrade to Mojave 10.14.6

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Matrixdz2002 Author

Level 1

16 points

Bluetooth issue after upgrade to Mojave 10.14.6

Hi there,

Since I updated my MacBook Pro (13-inch, 2018, Four Thunderbolt 3 Ports) to Mojave 10.14.6 (18G87) I have issues with the bluetooth. All my bluetooth devices are disconnected and reconnect again for 10-20min than disconnect. Especially my Magic Mouse.

First I thought it was the batteries but when I tested the magic mouse on another Macbook with Mojave 10.14.5 and a iMac there were no issue at all.

I tried Resetting the SMC, Delete com.apple.Bluetooth.plist file, Reset the Bluetooth module without success.

I'm thinking about doing a factory reset to my Macbook but before I wanted to know if someone had the same issue and fixed it. If yes how?

Cheers,

Posted on Aug 7, 2019 5:01 AM

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Answer 1

Top-ranking reply

Matrixdz2002 Author

Level 1

16 points

Aug 10, 2019 3:27 AM in response to Giwan Persaud

Hi Giwan,

Issue fixed by factory reset of my Macbook. Please take a backup of your data before reseting your Macbook to Factory setting.

I guess that the issue was related to bluetooth driver's compatibility since I upgraded from 10.14.5 to 10.14.6 or any application I uninstalled it before the upgraded

The factory reset resolved the issue since and everything is working fine now.

Hope this will help you to solve your issue too

Cheers,

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Answer 2

Aug 7, 2019 5:15 AM in response to Matrixdz2002

I came here to create a similar ticket. I'm having exactly the same issue. I should also mention that the mouse tends to be a bit laggy (it's driving me nuts)

So far I've done a hardware reset on the bluetooth but it doesn't seem to help. It's a new macbook pro too, just bought it a few weeks ago.

I'm hoping someone can shed some light on this.

Hardware:

Macbook pro 2019

Magic mouse 2

Apple wireless keyboard (also disconnecting although less frequently)

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Answer 3

Sep 3, 2019 11:40 PM in response to Matrixdz2002

I did the factory reset and re-installed everything new. The issue is still there however. The mouse has an annoying lag and still disconnects although the frequency seems to be less.

Prior to version 10.14.6 I had 0 issues...

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Bluetooth issue after upgrade to Mojave 10.14.6

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