Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple Card and Quicken

I didn't see a topic or community set up for Apple Card yet so I'm starting this thread on Apple Pay, somewhat related, just to get the discussion rolling.


I recently accepted the Apple Card invitation and contacted Help/Goldman Sachs to see if they support Direct Connect functionality in Intuit’s Quicken for Mac financial management software (as provided for other "conventional" Goldman Sachs card holders). I was told this Quicken service is not available for Apple Card and, furthermore, there are no provisions for Apple Card customers to login to the Goldman Site and download Apple Card transactions manually, once hard credentials are provided like account number, etc.


Without some kind of financial integration or management functionality, Apple has created yet another "Financial Silo of Excellence” that does not integrate well with existing financial management solutions. 


I realize there are security concerns but believe this is very short-sighted and should not have been overlooked during the development phase of the Apple Card. I'm hoping more information and financial management functionality is forthcoming.

iPhone

Posted on Aug 9, 2019 9:04 AM

Reply

Similar questions

427 replies

Aug 20, 2019 7:41 AM in response to Philly_Phan

I just want to chime in. I know it is part of the Apple culture to try and invent completely new ways of doing things we already do, but in this case they are way off the mark not supporting some way of exporting the data. Many of us not only do all our own bookkeeping using software like Quicken, but I've also used Turbotax to do my own returns for over 10 years. No way on earth I'm going to get a card which requires me to manually enter transactions into accounting software. Until then, forgetaboutit.


[Edited by Moderator]

Aug 21, 2019 7:42 AM in response to MRYFLYGUY

News today is Apple created an Twitter account - @AppleCard. Nobody seems to be sure about what content will be posted there but they do have an @AppleSupport account. I don’t have an account or use Twitter but, if you do, can someone please post this issue to @AppleSupport and reference a link to this discussion? Thanks in advance.

Aug 23, 2019 3:23 AM in response to MRYFLYGUY

I totally agree with you. I signed up for Apple card and love the way it works but not being able to connect with Quicken will be a big obstacle for me. All my transactions download automatically to Quicken and I am not sure I am willing to add them in manually even thought they are so beautifully displayed on my phone. I hope Apple will relook at this critical function.

Aug 24, 2019 5:52 AM in response to MRYFLYGUY

I'm disappointed in Apple. I have bank, brokerage, retirement, credit, and business accounts that are all managed in Quicken. The Apple Card is a small and insignificant factor in my finances. Without creating a direct connect capability to download my transactions and allow the me to manage my finances outside the "Financial Silo of Excellence" I will be apprehensive to use the Apple Card. How will I be able to track my spending against other accounts? How can I generate cash flow reports to ensure I have enough money in my checking to pay all of my bills? This lack of functionality will result in me not using the Apple Card because i'll have no way to manage ALL of my finances.

Aug 28, 2019 1:10 PM in response to MRYFLYGUY

After three frustrating hours getting bounced between Apple and Goldman Sachs reps, trying to get my Goldman ID and PIN to log in and check my account transactions or download them to Quicken, I learned it is not possible. I also identified a transaction that was charged incorrectly to my Apple Card rather than my AMEX.


I cancelled my card immediately. I recommend that others cancel as well in protest for this substandard financial product.


The Apple Card account I opened will not allow download of transactions from the Goldman Sachs website or into Quicken. I depend on this for my taxes and records, and it's a standard capability for every legitimate bank card and bank account I have ever used. Having to manually track and transfer Apple charges from an app on my phone is a non starter for me, my freelance business and my accountant.


The many support people from Apple and Goldman I encountered were poorly trained and gave me incorrect info about this. Some tried to represent that integration with the bank for transaction download would be coming, but the way the product is designed I find this hard to believe. Some had never even heard of Quicken. Most credit cards have Quicken specialists they can transfer callers to.


On a more disturbing note, as soon as I activated it, Apple charged my Apple Card for a purchase I made on my iPhone via Apple Pay, explicitly using my AMEX card, without warning -- and pulled the funds from my bank account immediately. I lost the cash back on that purchase from AMEX and lost the ability to pay that change after receiving my AMEX statement. This transaction redirection should be banned.


Note that I did NOT choose to make the Apple Card the default for Apple store purchases and Apple services.


One rep even tried to convince me that this transaction change to Apple Card happened because, even though my VISA is my default card, the Apple card would be used as a default because I had Apple Cash enabled (but not set up or activated) and because it was at the top of my card list in Wallet Settings. She said it had to be at the bottom under my Apple Card but she did not even know how to disable or delete Apple Cash! Of course, I deleted it myself.


The experience makes me wary of Apple's ill-conceived and greedy approach and I will do my best to avoid purchasing subscriptions via Apple if I can do so directly from the actual vendor.


I love Apple and have been a loyal customer but this Apple Card is living in its own private dream world -- they don't disclose up front how it fails to function normally (or integrate with Quicken) like any legitimate bank card. I offer this critique in hopes that it will be constructive and that someone at Apple will take note.



Aug 28, 2019 3:13 PM in response to MRYFLYGUY

It was interesting playing with the AppleCard for a week; but went to pay my bills and balance my accounts in Quicken (which is nicely on the Mac now, finally; excellent feature set after many years), and that was a bust. Really? No connection to download transactions? Oh well, I will keep the card for awhile, but moved the AMEX back to the front.

I thought online banking was bad (none of them can calc my total future balance like Quicken always has), but the total segregation of AppleCard reminds me of the times I looked into using MINT or things like PageOnce (renamed a couple times I think). What is the point, if a "budget" tool does not include every single monetary component of your finances.

Oh! Maybe that's it. Maybe Apple is going to get into the whole personal financial business; just add the banking and trading service all on your phone and boom! Total financial service model complete; and Quicken can finally close shop. (don't hold your breath).

Apple Card and Quicken

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.