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User profile for user: renapet
renapet Author
User level: Level 1
17 points

Can I trade in an iphone I bought abroad?

Hello,


I was thinking about purchasing a new iphone (possibly a XS) on the apple store. I learned that you can trade in products to lower the price of the purchase.


I currently reside in both Japan and the US (I go back and forth), so I was going to purchase a new and unlocked iphone from the Apple Store in the US so I can use it in both countries.


However, the iphone I have now is bought in Japan (iphone 6s) from a Japanese cell phone company and contractor (called AU) - can I still trade that in the US?


Thanks for reading, and I appreciate any help!

iPhone 6s

Posted on Aug 9, 2019 1:06 PM

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User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
413,410 points

Posted on Aug 9, 2019 3:09 PM

Try this here


Keep your iPhone Serial Number handy and click the link below


Just answer a few questions either in an Apple Store or online (https://www.apple.com/shop/trade-in - Click on Smart Phone icon) regarding the brand, model, and condition of your device. They will provide either an estimated trade-in value or a simple way to recycle it.




If you accept the trade-in estimate in the store, they will give you instant credit toward a purchase.


If you accept it online, they will send you a trade-in kit (at no cost to you) so you can send them your device. Then, once they receive your trade-in device, a team will inspect it and verify its condition. If everything checks out, they will either refund the purchase method you used to buy a new Apple device or they will send you an Apple Store Gift Card via email.


If the condition doesn’t match what you described, a new estimated trade-in value will be sent to you via email. You’ll have the option to either accept this revised quote or reject it. If you reject it, your device will be sent back to you at no charge.

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Question marked as Top-ranking reply
User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
413,410 points

Aug 9, 2019 3:09 PM in response to renapet

Try this here


Keep your iPhone Serial Number handy and click the link below


Just answer a few questions either in an Apple Store or online (https://www.apple.com/shop/trade-in - Click on Smart Phone icon) regarding the brand, model, and condition of your device. They will provide either an estimated trade-in value or a simple way to recycle it.




If you accept the trade-in estimate in the store, they will give you instant credit toward a purchase.


If you accept it online, they will send you a trade-in kit (at no cost to you) so you can send them your device. Then, once they receive your trade-in device, a team will inspect it and verify its condition. If everything checks out, they will either refund the purchase method you used to buy a new Apple device or they will send you an Apple Store Gift Card via email.


If the condition doesn’t match what you described, a new estimated trade-in value will be sent to you via email. You’ll have the option to either accept this revised quote or reject it. If you reject it, your device will be sent back to you at no charge.

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Can I trade in an iphone I bought abroad?

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