Can’t login to NFL Game Pass International - ATV 4K

I have a strange issue with one of two Apple TV 4K - 64GB.

Hardware are identical and they are both using the same internet connection.

But for some reason I cannot sign in to the NFL Game Pass International App on one of them. The App works on my phone, iPad and one of the AppleTv’s.

I have tried resetting the ATV to factory default and tried installing the App again, but still I just cannot sign in. I get the error “An error occurred, please try again later”.

I tried moving the ATV not working to the TV that normally has the working ATV, but the error still follows the hardware unit.

Any ideas?

Posted on Aug 10, 2019 7:57 PM

Top-ranking reply

RalphOlsen Author

Level 1

19 points

Posted on Aug 27, 2019 11:08 PM

So, Support closed my ticket, but I opened a new one again.

This support engineer asked me to insure that there were no special characters in the AppleTV name.

I had a æ in mine. Removed it and now it works.

Regards

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Can’t login to NFL Game Pass International - ATV 4K

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