Bluetooth + Wi-Fi Explanation Please

So about 4 or 5 Apple Software Updates ago I lost the stability of my Bluetooth and Wi-Fi on my iPhone 5S. What was happening was with Bluetooth I would get it to load but it would drop after about 2 mins, sometimes when I turned it on using the white button instead of the button showing green I just saw a spinning circle, BT would not load. The very same thing occurred with Wi-Fi, it might connect then drop and the wi-fi would then not load at all. Anyway over that period of time which was considerable I tried all the reported fixes, re-setting networks, doing it manually, there was nothing I did not try without success, I relied on Mobile Data. This convinced me that BT and Wi-Fi were on the same board or logic circut and it got cracked or something when the phone was dropped. However I recently(2 months ago v.1) got a pressie of Apples AirPods and it was annoying that I could not use them with my iPhone.


Last month I started looking at getting an upgrade, an iPhone XR maybe and then Apple Software Update 12.4 was released. I had not been watching for an update but Automatic Updating was enabled so I updated the phone. Lo and behold Bluetooth and Wi-Fi is back working perfectly after the bones of 2 years being faulty. While I am happy to have a working phone I am perplexed as to how this happened. Would anyone have any idea how something like this could occur. When it happened first it was straight after a software update, I actually came on this site blaming the update for wrecking my phone, of course I got nowhere with that. Over time and more updates I got less convinced but I am now pretty sure it was an update that broke it and an update that fixed it. Any ideas appreciated or indeed if anyone else has expirenced this, I am pretty sure Apple will not admit it even if they do know.

Posted on Aug 13, 2019 7:33 AM

Reply

Similar questions

2 replies

Aug 13, 2019 8:04 AM in response to Uberwolf

never had issues with the iphone4 and later iphone6s and wifes iphones5c, iphone5s and now iphone se


maybe your configuration is somehow corrupted, if it was me then I would restore it to factory settings

and not restore a backup as that could restore corrupted files

but sync it with icloud and or itunes on a computer and see if it still misbehave

Aug 14, 2019 1:15 PM in response to Rudegar

Thanks, I did all that factory etc with no result. I am just baffled as to how this can happen. I am now sure an Apple software update caused the problem in the first place which is disturbing, if I had tossed this phone already I would never have discovered the truth as like I said I was second guessing myself until 12.4 fixed the issue.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Bluetooth + Wi-Fi Explanation Please

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.