User profile for user: Karanicole23
Karanicole23 Author
User level: Level 1
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Changing card information when card on file has been canceled

I am trying to add my new card number to my wallet and itunes account but it wants me to verify my old card before i can manage the account. I cant add a new card or delete old card. Please help!

iPhone XS

Posted on Aug 13, 2019 1:53 PM

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User profile for user: SravanKrA
SravanKrA
Community+ 2025
User level: Level 10
430,874 points

Posted on Aug 13, 2019 1:59 PM

If you can't edit your Apple ID payment information


  1. If you have an unpaid balance or payment due
  2. If you have a subscription that automatically renews
  3. If you changed your country or region
  4. If you're a part of Family Sharing


Change or remove your Apple ID payment information - Apple Support

https://support.apple.com/en-us/HT201266



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User profile for user: SravanKrA
SravanKrA
Community+ 2025
User level: Level 10
430,874 points

Aug 13, 2019 1:59 PM in response to Karanicole23

If you can't edit your Apple ID payment information


  1. If you have an unpaid balance or payment due
  2. If you have a subscription that automatically renews
  3. If you changed your country or region
  4. If you're a part of Family Sharing


Change or remove your Apple ID payment information - Apple Support

https://support.apple.com/en-us/HT201266



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Changing card information when card on file has been canceled

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