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Karanicole23 Author

Level 1

4 points

Changing card information when card on file has been canceled

I am trying to add my new card number to my wallet and itunes account but it wants me to verify my old card before i can manage the account. I cant add a new card or delete old card. Please help!

iPhone XS

Posted on Aug 13, 2019 1:53 PM

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

413,906 points

Posted on Aug 13, 2019 1:59 PM

If you can't edit your Apple ID payment information

If you have an unpaid balance or payment due
If you have a subscription that automatically renews
If you changed your country or region
If you're a part of Family Sharing

Change or remove your Apple ID payment information - Apple Support

https://support.apple.com/en-us/HT201266

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Changing card information when card on file has been canceled

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