Newsroom Update

Tap to Pay on iPhone is now available in Canada. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Changing card information when card on file has been canceled

I am trying to add my new card number to my wallet and itunes account but it wants me to verify my old card before i can manage the account. I cant add a new card or delete old card. Please help!

iPhone XS

Posted on Aug 13, 2019 1:53 PM

Reply
Question marked as Best reply

Posted on Aug 13, 2019 1:59 PM

If you can't edit your Apple ID payment information


  1. If you have an unpaid balance or payment due
  2. If you have a subscription that automatically renews
  3. If you changed your country or region
  4. If you're a part of Family Sharing


Change or remove your Apple ID payment information - Apple Support

https://support.apple.com/en-us/HT201266



1 reply
Question marked as Best reply

Aug 13, 2019 1:59 PM in response to Karanicole23

If you can't edit your Apple ID payment information


  1. If you have an unpaid balance or payment due
  2. If you have a subscription that automatically renews
  3. If you changed your country or region
  4. If you're a part of Family Sharing


Change or remove your Apple ID payment information - Apple Support

https://support.apple.com/en-us/HT201266



Changing card information when card on file has been canceled

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.