MMS Issue. Doesnt work in my iPhone XS

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krishna3131 Author

Level 1

8 points

MMS Issue. Doesnt work in my iPhone XS

Hi All,

For some reasons, MMS doesnt work in my XS.

iMessages are good. Regular text messages are good. Only MMS is troubling.

The MMS switch is turned on. I did a Network Reset, still same issue.

I have one more iphone, that doesnt has any issue with MMS. If i switch my network sim card from the XS to iphone 5, the MMS works in iphone 5. Its not responding only in my XS.

I took an icloud backup, did a factory reset, again loaded the backup into my XS and tried again. Still same issue.. MMS fails saying "!Message not Sent".

Any help is appreciated. Thank you!

-Krishna

iPhone XS

Posted on Aug 13, 2019 10:48 PM

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Answer 1

Aug 14, 2019 5:22 AM in response to krishna3131

Does your cellular data connection work with other apps? If SMS is sending fine, but MMS is not, that does imply an issue with your cellular carrier’s MMS data setup. SMS and MMS both send the text part over the same portion of the cellular telephone voice channel. Only MMS uses your cellular data connection for the image or attachment portion. And iMessage uses cellular data for a basic internet connection when WiFi isn’t available.

So if MMS is the sole issue, that really implies a carrier setting issue.

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Answer 2

Aug 14, 2019 1:40 AM in response to krishna3131

If SMS or MMS messages are not working on your iPhone, then you need to contact your cellular carrier as they are responsible for that feature.

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Answer 3

krishna3131 Author

Level 1

8 points

Aug 15, 2019 9:06 PM in response to Michael Black

Hi Micheal. Appreciate you trying to help me here.

I dont see any other issues with my cellular data, except this MMS issue. My network provider said, everything is good from their end. Between Apple and Cellular data provider im stuck.... Let me try to catch me cellular data provider again. Thanks!

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Answer 4

krishna3131 Author

Level 1

8 points

Aug 14, 2019 5:05 AM in response to panchososa694

I reached them. Infact they sent me a new sim card. Yet not resolved, then the cellular carrier concluded that there is no issue with cellular network, i got reach the apple care.

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MMS Issue. Doesnt work in my iPhone XS

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