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Macbook air battery issues

My Macbook air started to shut down on me randomly with or without it being on charge. It mostly turned off when it wasn't on charge. Now all of a sudden the fans are heavily going even when the lid is shut. My battery icon will not show up on the menu bar, even though I have tried to put it on several times. I have tried to reset the SMC and it has not worked. Any suggestions?


I have tried factory resetting my whole entire laptop, too

Posted on Aug 14, 2019 12:27 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 14, 2019 4:24 AM

Hi,

Try to run Apple diagnostics or Apple Hardware Test if it reports something.

https://support.apple.com/en-us/HT202731

If it doesn't help, you'd better contact Apple support or make Genius Bar reservation to tell them about the circumstances you face with now.

https://support.apple.com

https://www.apple.com/retail/geniusbar/


1 reply
Question marked as Top-ranking reply

Aug 14, 2019 4:24 AM in response to Courtz0angel

Hi,

Try to run Apple diagnostics or Apple Hardware Test if it reports something.

https://support.apple.com/en-us/HT202731

If it doesn't help, you'd better contact Apple support or make Genius Bar reservation to tell them about the circumstances you face with now.

https://support.apple.com

https://www.apple.com/retail/geniusbar/


Macbook air battery issues

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