Directions option not showing on maps

When i select a place that i want to go to, there is no directions option to select. It only shows information about the place/location. Everything else seems to be working fine, i can see the map just fine, but it doesn't provide directions from one place to another. (iOS10.3.4, iphone 5)

iPhone 5

Posted on Aug 14, 2019 4:25 AM

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Question marked as Top-ranking reply

Posted on Aug 14, 2019 4:40 PM

Hello yiannis93,


Thank you for using Apple Support Communities! I understand that you are not seeing the option to get directions using the Maps app on your iPhone 5. I would be happy to help.


Let's start by ensuring that you are currently located in a country or region that's listed under the Maps: Directions section here:


iOS - Feature Availability - Apple


In order to get directions using Maps on your iPhone, you'll also want to follow the steps here:


Get directions - iPhone User Guide


If you're still not able to get directions using those steps, I would like to collect a few more details:


  1. Are you able to see your current location in Maps?
  2. Does this happen when connected to just cellular data or a different Wi-Fi network?
  3. Are you able to see directions for a different address near to your current location?


Cheers!

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Directions option not showing on maps

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