Why can't I print to an Epson XP-6000 after installing High Sierra?

Question

Why can't I print to an Epson XP-6000 after installing High Sierra?

I upgraded my iMac (21.4-inch, Late 2009) to High Sierra and have not been able to print since then to my Epson XP-6000.

I have up-to-date software and firmware on the printer and I can see the Epson in the printer setup window, but when I try to print from any of several apps, it hangs, with the beachball spinning forever. I have to force-quit the app to regain control of the computer.

Has anyone else had this problem? Have you solved it? How?

Thanks.

iMac Pro

Posted on Aug 15, 2019 10:42 AM

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Answer 1

VikingOSX

Level 10

123,290 points

Aug 15, 2019 11:30 AM in response to Paul Brissett1

Even if you did install the most current drivers for the Epson, they still need to be compatible with High Sierra, and you do need to Reset the Print System after installing the drivers.

Is this the driver combo version that you installed?

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Answer 2

Aug 15, 2019 6:47 PM in response to VikingOSX

VikingOSX,

I tried to Reset the Print System, but when I got the Printers & Scanners dialog to open, it showed no printers. So I moved to the next recommended step, which was to remove the printers.

Finally, I downloaded the driver combo version your referenced, but the installer quit unexpectedly twice.

I'm pursuing this out of sheer cussedness; I've already ordered a new iMac, which is supposed to arrive Monday. But if I can get this one functioning, I can give it to one of my kids.

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Why can't I print to an Epson XP-6000 after installing High Sierra?

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