Apple Card Information - Account Services Unavailable

Solution:

Remove the Apple card by going to the Settings>wallet>Apple card>Remove card

it will warn you that this may impact your ability to manage the account. But don’t worry Apple card is linked to you icloud account so you can re add it.

Re-adding the Apple card will solve the issue.

I had to add my card in twice in order to resolve. So I effectively have two "copies" of the same apple card in my wallet.

I added it once, then without removing, I pressed the "+" sign in the upper right, and the card was an option to add in again, I followed instructions to add it. Now I can see the number on the SECOND copy of the card, but not the first.

If I remove either from my wallet I lose the ability to see the number/information.

I have this issue. When I originally set up my Apple Card I did not have this issue and could see my card number in the ‘Card Information’. About a week ago I had to reset my iPhone and reinstall my cards in Wallet and that is when this problem stated for me.

When I went to ‘Card Information’ to get my card number and details to use the card number manually I received the error, ‘Account Services Unavailable. Apple Pay services are currently unavailable. Please try again later.’

I have an open case and the support representative was very nice and told me this is a ‘known issue’ and ‘Apple engineers are aware and working on it’. However, she did not have any suggested workarounds. She took my information and had me reset my phone and do several steps but nothin worked. She then set up a call with me a week later to follow back up.

After reading these posts I tried to add the card a second time and I now have two Apple Cards in my wallet ... And it works now! I can see the manual card number in ‘Card Information’ on both Apple Cards. However, one card reads ‘this card cannot be used. Remove this card and try adding it again’. This card that is not usable remain the standard white color and does not have purchase details on it (but I can see my ‘Card Information’. The other card has the colors from my purchase categories and is completely usable and I can see all my purchase information, etc.

...For me the two card ‘work around’ is successful and the unusable card is the card that iCloud will repeatable install when I try to add cards into my Wallet.

My ‘guess’ is somehow the backend systems have associated the card details and my iPhone serial number and SEID (the support representative asked a few times about my SEID) and that ‘original’ card configuration is needed in Wallet to see the card details in Card Information.

Anyway, workaround with having two Apple Cards in Wallet worked for me.

Hope this helps others.

@shrey225 was correct (at least for me). I removed the Apple Card from my Wallet and then added it back in. "Card Information" now works like it should.

Deleting and readding the card worked for me. I don’t know if it helped or not but I also rebooted my phone after I deleted the card. All is good.

It's pretty easy - after you've deleted the card, just click the black plus icon in the upper right in Wallet. It will immediately ask if you want to add your Apple Card (since it's tied your your Apple ID). Just select it and you should be all set.

I too have been having this problem. Tried everything; resetting phone, removing card, even DFU restore and nothing worked. Called Apple and opened a case, and it was assigned to the engineers. The nice lady there has been really helpful. She called today and had me try some things. First was removing the card and re-adding it (I knew this wasn't going to work but tried it anyways) and it failed. The second was singing out of iCloud on the device and then resigning back in. Pain in the butt but I did it anyways. After resigning back in and adding the Apple Card, the card information menu still wouldn't work. Same old error message. So I let my phone sync back up with iCloud, and it took about to 20 mins. When I went to re-add the my other cards that are in my wallet, I noticed it the Apple Card was listed again... even though it was already added. So I decided why not, I'll add it again. Sure enough, when I opened my wallet, there were two apple cards. One showed my balance and everything, the other Apple Card said "Unavailable". But interestingly, I was able to access the card information for both card! They both have the same number and everything, it's just the one that says "Unavailable" doesn't have a device ID where as the real one does..

Whats more interesting is when I tried to remove the "Unavailable" card, I was no longer able to access the card information.

Anyways, I screenshotted my information and can now use it for online purchases which is all I care about. It's definitely a software bug, hopefully it'll be fixed soon.

I found a fix!!!! I was having the same issue since yesterday that I received my card. Even with my IOS being 13 (beta) this fix still worked. Turn your phone off and turn back on. Easy fix. Hopefully this helps others!

Removing the card and readd worked out for me and could able to see card info.

Restarting/resetting my device didn’t work for me, only adding card second time worked.

Also wanted to mention that the cards don’t change color with use, minor issue but may be helpful in tracking down root cause.

I'm assuming you already checked if the Region is selected to United states by going to Settings>General>language and Region.

Also, If you have another apple device like iPad. Try adding your card on that and see if you can access the card information.

I apologize for misreading the question. Try force closing the Wallet app and force rebooting the device.