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A Virus and Malware warning/redirected to a Webpage Page (Screenshot Incl.)

Tonight while about to play a game on Facebook (8 Ball Pool); after the game loaded, I was immediately redirected to this page pictured below. This has NEVER happened to me before. Plus I do have Malwarebytes on my Mac and it itself didn't even notify me of any threats like it normally does. When I went to see what the web address was, it instantly threw an "installer" (something called Speed Up Your Mack, or something the like) in my downloads -- which I immediately paused and than deleted.


I don't know if my Mac is now actually infected with something, or it was something else. If it was indeed an notice from Apple themselves or someone else. Or what. Like I said, this has never happened before. And being how Apple usually contacts you anyway, it does seem odd.


Was really Apple? If so, what I need to do? If not, what should I do? And heads up guys if it wasn't Apple.


Thanks!

MacBook Pro (mid 2012)

macOS Mojave 10.14.6

MacBook Pro

Posted on Aug 16, 2019 11:36 PM

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Question marked as Top-ranking reply

Posted on Aug 17, 2019 1:59 AM

I would close Safari, then restart Safari while holding the Shift key:

Safari will start without the scam message, then in

Safari menu->Preferences->Advanced->check the "Show develop menu in menubar".

The menu bar now has the Develop menu point, select it, then choose "Empty Caches".

Next time safari will not display the scam.


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6 replies
Question marked as Top-ranking reply

Aug 17, 2019 1:59 AM in response to ShelyH73

I would close Safari, then restart Safari while holding the Shift key:

Safari will start without the scam message, then in

Safari menu->Preferences->Advanced->check the "Show develop menu in menubar".

The menu bar now has the Develop menu point, select it, then choose "Empty Caches".

Next time safari will not display the scam.


Aug 16, 2019 11:50 PM in response to ShelyH73

These are all just scams, leave the page or quit Safari. Apple would never contact you in this way, no one can see what's on your Mac. Keep ahead of adware and malware with Malwarebytes, it should be all you ever need. And keep away from untrustworthy websites, that end up giving you pop ups/ webpages telling you your Mac is infected.

A Virus and Malware warning/redirected to a Webpage Page (Screenshot Incl.)

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