Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Podcast Connect - Artwork issue

So I'm attempting to update my feed, we upload our episodes to Weebly and we've created an XML document to take care of the episodes updating. The issue where we keep getting tripped up is the podcast artwork is giving us the error that the file must be a jpg or png between 1400x1400 and 3000x3000 and must be hosted on a server that allows HTTP head requests. I have contacted Weebly and Weebly's servers do not, is there a website that allows these requests? The file size is correct and the xml is not giving any other issue. I have listed the code below:


<?xml version="1.0" encoding="UTF-8"?>

<rss xmlns:itunes="http://www.itunes.com/dtds/podcast-1.0.dtd" version="2.0">

<channel>

<title>Boldly Going Nowhere</title>

<link>http://www.castwavestudios.com/boldly-going-nowhere.html</link>

<language>en</language>

<copyright></copyright>

<itunes:subtitle>It&#x27;s a podcast, you listen to it with your ears.</itunes:subtitle>

<itunes:author>Castwave Studios</itunes:author>

<itunes:summary>The Internet...the final frontier. These are the travels of Boldly Going Nowhere. Our on-going mission? To explore the strange new realms of nerddom, join hosts Colin Caccamise, Brian Massey and Sean Holmes for a weekly podcast that blends pop culture and the week&#x27;s latest nerd news.

We have an assortment of guests on from actors to musicians, to friends and family. We discuss the technicolor rainbow that is pop culture and it&#x27;s impact on the culture. Strap in and sit tight, cause you&#x27;re Boldly Going Nowhere...</itunes:summary>

<itunes:owner>

<itunes:name>Sean Holmes</itunes:name>

<itunes:email>sean@castwavestudios.com</itunes:email>

</itunes:owner>

<itunes:image href="https://1.bp.blogspot.com/-QrvqA9RtoNU/XVhajlY4SFI/AAAAAAAAA8E/9JBB0MGPg-0xwG-fUV486gyOp5ZCHA6-QCLcBGAs/s320/BGNLogo.png"/>

<itunes:category text="Comedy"/>

<itunes:explicit>yes</itunes:explicit>

<item>

<title>BGN Episode 216 - Scissor Me Timbers #I&#x27;dBuyThatForADollar</title>

<itunes:author>Castwave Studios</itunes:author>

<itunes:subtitle></itunes:subtitle>

<itunes:summary>On this episode of Boldly Going Nowhere, we find out that Andy Serkis will mo-cap his way through directing &quot;Venom 2&quot;, Alf Claussen suing Fox for age discrimination and Kevin Conroy playing Bruce Wayne/Batman in the CW&#x27;s crossover &quot;Crisis on Infinite Earths&quot; (maybe Mark Hamill as Joker?) We also discuss the sheer lunacy of Wal-Mart&#x27;s pulling of video games from shelves while maintaining its policy of selling firearms. On the Fat Shack, we also dish on individual bags of &quot;Lucky Charms&quot;, Costco&#x27;s frozen booze pops and Sonic&#x27;s cookie dough monstrosities.</itunes:summary>

<itunes:image href="https://1.bp.blogspot.com/-QrvqA9RtoNU/XVhajlY4SFI/AAAAAAAAA8E/9JBB0MGPg-0xwG-fUV486gyOp5ZCHA6-QCLcBGAs/s320/BGNLogo.png"/>

<enclosure url="http://www.castwavestudios.com/uploads/1/1/0/8/11087137/bgn_episode_216.mp3" length="53:53" type="audio/mpeg"/>

<guid>http://www.castwavestudios.com/uploads/1/1/0/8/11087137/bgn_episode_216.mp3</guid>

<pubDate>Sat Aug 17 2019 15:02:42 GMT-0400 (Eastern Daylight Time)</pubDate>

<itunes:explicit>yes</itunes:explicit>

<itunes:duration>53:53</itunes:duration>

</item>

</channel>

</rss>


Posted on Aug 17, 2019 1:03 PM

Reply
Question marked as Best reply

Posted on Aug 17, 2019 1:53 PM

Your image is 320 x 320 px so it's completely unsuitable. I can't check for head requests because you haven't posted the URL of your feed - please do this in future, posting its code doesn't provide enough information.


Correct the image and try again. If it's still not accepted you will probably have to find another hosting service. Most of them don't seem to have a problem about this: certainly the proper paid-for ones don't. Apple have posted a useful list of suitable podcast creation and hosting services.


A couple of other points. There is already a podcast in the iTunes Store called Boldly Going Nowhere, so you may get rejected on that (in theory titles can't be duplicated but I have seen it happen).


And your itunes:summary tags have HTML code in them: you should remove them because they are likely to be displayed rather than rendered. Keep to plain text. For quotes you can simply use the character ' .

Similar questions

1 reply
Question marked as Best reply

Aug 17, 2019 1:53 PM in response to Castwave_studios

Your image is 320 x 320 px so it's completely unsuitable. I can't check for head requests because you haven't posted the URL of your feed - please do this in future, posting its code doesn't provide enough information.


Correct the image and try again. If it's still not accepted you will probably have to find another hosting service. Most of them don't seem to have a problem about this: certainly the proper paid-for ones don't. Apple have posted a useful list of suitable podcast creation and hosting services.


A couple of other points. There is already a podcast in the iTunes Store called Boldly Going Nowhere, so you may get rejected on that (in theory titles can't be duplicated but I have seen it happen).


And your itunes:summary tags have HTML code in them: you should remove them because they are likely to be displayed rather than rendered. Keep to plain text. For quotes you can simply use the character ' .

Podcast Connect - Artwork issue

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.