Google calendar disappeared on mac

Howdy,

Apparently this is a wider spread issue, affecting many users, for at least 24-48 hours (8/22/19 at about 8pm PST currently), apparently ONLY on Macintosh (ie: iOS devices and web browsers are all apparently OK).

So, you can use a web browser on your computer to access the Google Calendars.

This is affecting multiple folks, in multiple locations, across multiple different networks, with multiple Mac OS versions.

I've personally opened a real trouble ticket with Google G Suite tech support, but they currently have yet to make any public posting regarding this issue.

I've just posted about this via Twitter for what that's worth, as folks should be aware and probably not waste their time and be frustrated, and not bother to attempt client side fixes that don't really work, nor have IT folks un-aware of this apparently wide-spread issue, until Google fixes this issue.

You can delete and re-add the account, but the problem seems to just re-occur, as it's not on the client side that the issue resides, so, no client side fix will be likely to work more then temporarily.

You may wish to see also :

https://support.google.com/calendar/thread/12579358?hl=en

https://support.google.com/calendar/thread/12612472?hl=en

and

https://twitter.com/MacMindTweets/status/1164736152256933888?s=20

#Apple #AppleCal #AppleCalendar #Google #GoogleCal #GoogleCalendar

Cheers,

Daniel Feldman

MacMind

Howdy,

After several support contacts, eventually Google acknowledged and worked on, and resolved the issue (see official Google G Suite Tech support trouble ticket emails below).

There may be some delay, and/or calendar cache cleaning needing to be done:

Here's the official Google support responses is that you may need to still :

-disable the Google calendar account from within Apple's system preferences->Internet accounts, quit Calendar.app, then purge the Apple calendar cache files, then re-enable the Google Calendar account:

To purge the calendar cache files.

I've written up a basic procedure to safely do so:

- go to calendar.app, go to settings, go to accounts, uncheck the calendar to disable, then quit the calendar application.

- then, go to your User Library folder ( ~/library/calendars/ folder),

(you can easily lookup how to do this if you don't know how to find it)

- then, delete all items with the name "Cache" in it such as:

Calendar Cache-shm

Calendar Cache

Calendar Cache-wal

- then reboot the computer

- go back to calendar.app, launch/run it, then, go to settings, go to accounts, check the calendar to re-enable your Google calendar account

- Then finally, you may wish to also click CMD-R to refresh calendar data and wait for enough time for all data to re-sync

*** official Google G Suite Tech support trouble ticket emails ***

--

Date: August 23, 2019 at 10:18:39 AM PDT

Updates since last message:

The issue with specific product/feature has been resolved for all affected users as of Friday, 2019-08-23 10:17 US/Pacific.

We thank you for your patience while we’ve worked on resolving the issue.

--

Date: August 23, 2019 at 10:14:13 AM PDT

Updates since last message:

Mitigation work is currently underway by our engineering team.

The mitigation is expected to complete by Friday, 2019-08-23 10:55 US/Pacific.

--

August 23, 2019 at 10:06:34 AM PDT

After reviewing the information you provided, we believe that you may be affected by a known issue. This is a high priority issue that we're working to resolve as soon as possible. Here are some details about the issue:

Description:

We are investigating a potential issue with Google Calendar syncing on MacOS and iOS devices.

We will provide more information by Friday, 2019-08-23 11:00 US/Pacific.

How to diagnose:

Affected users are unable to load Google Calendar events on their MacOS or iOS native calendar apps.

Workaround:

Affected users may access the Google Calendar web UI by going to https://calendar.google.com/ in their browsers.

Robert,

Well, they had not fixed the issue, according to Google Support, until about 10:30am Pacific Time (UTC -7), so, perhaps you had tried this before they finished fixing it all? Also, knowing Google, being so huge, they may have time delays as various fixes are 'rolled out' or undone by 'rolling back' a change, and I'm just guessing, but perhaps it takes some hours for things to get distributed to all of their various servers around the world, but that's just a guess.

If it's still not working, there may be other issues at hand, a good test is to, on your Macintosh computer, make a new user account, then use that new user account to setup your Google calendar, and test it, and see if it's working OK and stable (in which case the issue is within your primary normal user account), and if not, there is something more system wide with the entire computer, or the way it's connecting to the outside service (ie: Google could still be having issues, or some other unknown could be at play).

Cheers,

Daniel

certain calendars on my MacBook simply disappear the last few days for whatever reason. i have about 8+ calendars and all the events for ONE particular calendar are gone.

yesterday i deleted and re-created the gmail account. all the calendars were back. then today, all the events from the same ONE calendar disappear again.

i am running 10.14.6 on my macbook and calendar v11.0...what gives??

I had this happen to me as well today on my macbook pro. My google recurring events gone with only holidays showing. I created a new appointment on ipad and it's now on my macbook pro but still none of my recurring appointments.

The SAME thing happened to me out of nowhere today. The calendar just completely disappeared. I can see it on my iPhone, but not my Macbook Pro. And I have other calendars through another Gmail account that are working fine. It is just one. Unfortunately, it is THE one I need and use most.

Same thing as above. My google calendar was there this afternoon. I left the house for a few hours, just got back. I went to enter some appointments into the calendar and found all on my MacBook are gone. Iphone is fine. Google.com is fine. I'm running 10.14.6 on my MacBook. I also saw the posts from 18 months ago. Sounds like this is the same issue again. Apple, please fix this. This is not acceptable! Thank You!

EXACT same problem. IOS device's calendars are perfect. Mac Calendar lost events, deleting cache doesn't help, restores then quickly deletes back out. Hopefully they will figure this out quickly.

I did see this error (NSURLErrorDomain error -1001)

Exactly the same problem with Calendar app on OSX - all events disappeared first thing on 23 Aug UK time. iMac down plus MacBook pro down but my wife's MacBook Air is ok! All IOS devices are ok and display all gmail calendars. This needs fixing most urgently............

This exact thing happened to me today. Gmail-related events disappeared from my macbook air but are still visible on the iphone. It is making things difficult. Appreciate any help. Thank you.

Ditto - this afternoon - gone on MacOS 10.14.6 but still on both iOS devices. All is well online with Google calendar.

this is so so frustrating and Apple support has not even replied to address this issue for so many of us.

I just Tweeted Google and Apple. Not sure it will make a difference. I contacted both and they are pointing fingers at each other.

@ASAppleSuport

go figure. now what are we supposed to do in the meantime with missing events ???

same exact problem, please help!!!!!