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yashchapani Author

Level 1

18 points

Keyboard not found... trackpad also not working

I have macbook pro 13 inch retina 2015 model, running on OSX Mojave.

Today morning when i turn on my mac it was showing no keyboard found, searching for Bluetooth keyboard. Trackpad was also not working. Then I searched on internet tried SMC reset. Nothing happened. I did shift+command+option+power multiple times to turn off i start again and after some tried keyboard and trackpad started working. I used it for sometime and suddenly they stopped working and still in that state. I tried above solution but this time not working. What should I do??

MacBook Pro Retina

Posted on Aug 25, 2019 2:14 AM

Top-ranking reply

HWTech

Level 9

61,778 points

Posted on Aug 25, 2019 11:09 AM

Take the laptop to Apple or an Apple Authorized Service Provider to be examined since I've seen this behavior before due to a hardware issue.

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Keyboard not found... trackpad also not working

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