How do I "accept Numbers, Pages or Keynote on the Account Page in the App Store?
Just got a new Mac Air but can't update the apps.
MacBook Air
If you did not link the pre-installed apps to your Apple ID when you set up a Mac purchased new (new-in-box from any seller) or purchased refurbished directly from Apple after October 1, 2013, see this support article about how to "accept" bundled applications on a new Mac. If you did link them, sign into the Mac App Store with that same Apple ID & check under the Purchases tab in the Mac App Store.
Apple has chosen to "hide" your account page in Mojave. Click your name in the lower left of the Mac App Store window to get to your account page. You may need to click on purchases to see the apps to accept. If you still don’t see the option to “accept” the apps deleting them & re-downloading them from the Mac App Store may work.
If you did not link the pre-installed apps to your Apple ID when you set up a Mac purchased new (new-in-box from any seller) or purchased refurbished directly from Apple after October 1, 2013, see this support article about how to "accept" bundled applications on a new Mac. If you did link them, sign into the Mac App Store with that same Apple ID & check under the Purchases tab in the Mac App Store.
Apple has chosen to "hide" your account page in Mojave. Click your name in the lower left of the Mac App Store window to get to your account page. You may need to click on purchases to see the apps to accept. If you still don’t see the option to “accept” the apps deleting them & re-downloading them from the Mac App Store may work.
I am having the same issue, with numbers and keynote as well. I go to my account page and I still can't download the updates, as the same "error" comes up. Any suggestions? I can't even redownload at this point.
I ended up going into my Finder window, click on Apps on the left side, find Keynote and Numbers and drag each of them to your trash. Then go back to the App Store and re-download them. Once I did that the apps opened without any problem.
Sign into the Mac App Store, and on the Store menu, select View my Account… then click on the Pages, Numbers, and Keynote applications.
I go to View my Account and then when I click on the Update button for the app, this is when I get this message. Is there somewhere that I have to "accept" the app?
Trying to update Numbers, Pages, Keynote from the App Store - message "To update this app, you need to accept it on the Account page in the App Store"
