cursor not changing to hand on hyperlink

Hi.

I own a MBP 13'' 2018 with Touch Bar. Recently an issue with the trackpad came up. While I'm browsing on Safari, UYoutube or Facebook and the cursor is on an hyperlink, It doesn't change to the hand. It's like It doesn't get recognized. And sometimes It's always on the hand, even when not on hyperlink. Yesterday I updated the software to macOS Mojave 10.14.6. I don't actually remember if this problem came after the software upgrade, but the trackpad is now almost unusable. I have this problem also on whattsapp app. Sorry for my English. thank you to everyone who wants to help.

Posted on Aug 26, 2019 8:55 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 26, 2019 9:05 AM

To trouble shoot further you can:


Try a SafeBoot https://support.apple.com/en-us/HT201262

Takes noticeable longer to get to the login screen, does a 5-15 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc. Login and test.

This test will tell you if third party interference; extensions etc are not loaded in safe boot mode.


Test issue in another user (or guest user) account  https://support.apple.com/en-us/HT204443

This will tell you if it a universal issue or isolated to your user/admin account. 



If you still need help sorting out the issue—

To get a good look at your System config. for conflicts or issues, you can run this utility http://etrecheck.com

If you need help interpreting the report you can post it here in its entirety in the "Additional Text" box in the edit toolbar below.


Similar questions

4 replies
Question marked as Top-ranking reply

Aug 26, 2019 9:05 AM in response to guido131

To trouble shoot further you can:


Try a SafeBoot https://support.apple.com/en-us/HT201262

Takes noticeable longer to get to the login screen, does a 5-15 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc. Login and test.

This test will tell you if third party interference; extensions etc are not loaded in safe boot mode.


Test issue in another user (or guest user) account  https://support.apple.com/en-us/HT204443

This will tell you if it a universal issue or isolated to your user/admin account. 



If you still need help sorting out the issue—

To get a good look at your System config. for conflicts or issues, you can run this utility http://etrecheck.com

If you need help interpreting the report you can post it here in its entirety in the "Additional Text" box in the edit toolbar below.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

cursor not changing to hand on hyperlink

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