myQ HomeKit hub shows as "Not Responding" in Home app when I am not on my home Wifi

I’m having the same issue with “no response” in the HomeKit app. However, the My Q app always works flawlessly. I was on the phone with chamberlain (which owns LiftMaster) for quite sometime and they led me to believe it’s a HomeKit issue. I even bought a new LiftMaster Homebride resulting in the same issue. Chamberlain said everything checks out correctly on their end.

Somewhere in the process of adding the LiftMaster Homebridge to HomeKit is flawed. I had the same issue of adding the LiftMaster Homebridge itself to HomeKit, but after a few tries it worked. But then after 24-48 hours, the HomeKit app shows no response. However, if i unplug the LiftMaster Homebrige and plug it back in, it works fine again. Not a good fix! I don’t want to automate a plug to do this either.

Honestly, I was and early adopter for this and it worked with HomeKit solid for a year. Then for the last year it has been a disaster. Since iOS 12 it’s been an issue for me. Apple may have made changes since then which may have corrupted my HomeKit profile and may not be resolved unless I delete HomeKit and add start fresh which is not a solution for me since I have 150 devices on it. The other devices work fine other than this new LG tv I have that is doing the same thing. I cannot take the time to add everything back to HomeKit and rename everything just for the 2 garage doors and tv.

I need help and have spent countless hours trying to resolve this issue. I remember the last time I had this issue was a few years ago with 10 of my ecobee 3’s. Apple had me delete everything and then everything worked after creating a new HomeKit profile and adding everything back. There has to be a better way than this. Especially since everyone has grown their HomeKit over the years and deleting everything is not reasonable.

Update and my setup.

My setup is:

• 2 sidemounted LiftMaster 8500 garage door openers
• LiftMaster 819LMB Homebridge (Gateway)
• 2 LiftMaster 888LM Control panel for each garage door opener

I just ordered a Liftmaster 889LM control panel replacement for free. Supposedly the 888LM had a bunch of issues where it would just die, so LiftMaster is replacing them for free under warranty. Go to the site, look up the 889LM, and there will be a big warranty banner on the page of the item to get the free replacement.

Hopefully this works for me. I’m keeping my fingers crossed.

I too have been experiencing the same problem as of late. It has worked perfect for about 8 months and now all I get is “no response” from the Home app. I have tried to remove the bridge and reinstall it and it works for a few hours then reverts back to “no response”. It’s very frustrating!

Well I think I figured out what was causing my issue. I noticed that while opening or closing the garage door with the MyQ app, the animation would switch back and forth from opening to closing while the door was in motion. So I figured maybe the door sensor battery might be weak confusing the the bridge/hub of the doors correct position. I removed and replaced the CR2450 battery in the sensor and have not had an issue now for two days. Hope this might help someone.

Any answer to this problem? Mine worked for an entire year flawlessly and all of a sudden "no response." I deleted and tried setting it back un with apple home kit both by scanning the home kit number and by entering it manually and now the home kit doesn't even recognize it. It just continues to say adding accessory with the wheeling spinning but nothing happens. This is really frustrating.

It seems 13.1 worked great, including it showing up in CarPlay.

Now since they did another update the CarPlay icon errors out and the myQ apps all show not responding in the HomeKit screen on the phone.

it seems Apple has changed something and didn’t tell them or they did and they take way to long for updates.

Mine says updating for like 5 seconds then works. Problem is because of the delay I can’t use “hey Siri”. Also, I am guessing it will affect automations. Ugh. I have 5 garage doors and they all act the same. It is like He Home App queries the bridge each time it is activated and it takes 5 seconds to get the status of the doors.

Same problem. Worked fine until update. Now can not get it to work.

Reboot the garage door smart hub, not the wireless adapter.

I completely forgot about that device attached to the router.

Did you ever get it the home app to see the myq bridge? Got the problem where it just spins and doesn’t recognize it.

The only way I was able to fix it was to reset both hubs and start from scratch.

I have the same issue also, I'm so sick of myq issues, if there was something else to go to, I would in a heartbeat!

Since the last major Apple update mine does not work either.

It works flawlessly on my MacBook 'Home' app, every time. But not on any iOS or TVOS Device. Seems to me that this problem is only on ARM 'Home' app.