I cannot install windows migration assistant on my PC. I keep getting a message to Close out certain windows which are already shut down. I have installed and uninstalled the migration assistant many times.

I cannot install the migration assistant on my Windows 10 PC. I keep getting a message that I need to close out windows which are already closed. I have uninstalled and installed the migration assistant many times but it does not work. Thanks for any help you can give me.















Posted on Aug 28, 2019 2:29 PM

Reply
5 replies

Aug 29, 2019 11:56 AM in response to peggyfromgardnerville

Hey there peggyfromgardnerville,


Thanks for reaching out to Apple Support Communities. I understand you’re having issues installing Windows Migration Assistant. I’ll be happy to help with this.


To resolve any issues you’re having installing Windows Migration Assistant, please restart your computer and follow the steps listed under ‘Before you begin’ from the following article:


Move your data from a Windows PC to your Mac


This includes steps like ensuring Windows is completely up to date and more. Also, turn off any antivirus software on your PC. These kind of applications can cause issues with the migration as well.


Best wishes.

Sep 1, 2019 9:00 AM in response to peggyfromgardnerville

Thanks for going through those steps. If the issue is still occurring, make sure you’re attempting to install the correction version of the Windows Migration Assistant for your computer. You can find the different versions here:


Apple - Support - Downloads


If continue to have issues completing the install and migrating your data over, you may want to reach out to Apple Support using the following link to continue to look into this with you. This doesn’t sound like expected behavior and they could help get to the bottom of this and work with you towards a resolution:


Contact Apple Support 


Take care.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I cannot install windows migration assistant on my PC. I keep getting a message to Close out certain windows which are already shut down. I have installed and uninstalled the migration assistant many times.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.