Apple TV Won't Login to HomeShare

Let me add myself to the list of ATV gen3 owners having the same issue.

I'm having the same issue, going to switch out different ATV tomorrow, I can't remember the different generation ATV's in each room.

It seems my nifty keyboard footwork was irrelevant - Apple must have fixed the problem around the same time.

My ATV3 now works as well, store, iCloud and Home sharing. Thanks community! And thanks Apple, for finally listening.

An Apple rep should have come here to say ”we’re working on it” IMHO. This is after all Apple’s forum.

Agree completely

Absolutely !!

Here here! Well said

this problem has been solved by Apple.

Success! Finally I was able to connect to HomeShare. It turns out that since a while ago Apple requires s refresh of your iTunes credentials every month or so. I had not noticed that the computer where the iTunes Library, to be accessed by the Apple TV, was located was requesting a credentials verification. Once I verified the credentials I was able to connect, not using the option of using the already logged on iTunes credentials, (that failed), but going the route of choosing another account and putting in the same account, using the password and appended verification code, (generated locally by my iPhone). So, another thing to check is to make sure your iTunes credentials are valid in the computer housing the library you want to connect to.

I am having the same problem with signing in to Home Sharing after updating to Catalina. I have a gen 2 Apple TV.

I have tried everything Apple Support said to try. Still no luck. Spoke to a senior advisor who said my gen 2 Apple TV is obsolete and simply needs to be replaced. Senior Advisor said Apple Engineers are aware of the problem but that no fix is in the works anytime soon. He recommended buying a new Apple TV as I had received lots of use out of my old gen 2 Apple TV. It looks like I am stuck with having to buy a new Apple TV. I hope it solves the problem.

Users that have two-factor authentication active for their Apple ID, may be asked to sign in with a verification code. Unfortunately, the software on the Apple TV (2nd or 3rd generation) haven’t been updated for this newer procedure. To sign in, users would need to append the code to their password, together in the password field. There is a time limit. To avoid exceeding the time limit (only 30 seconds!), you need to enter the password, then request a new code, and add it to the password; then submit. That way the time for entering the password part isn’t counted.

https://discussions.apple.com/thread/250420575

I meant it would require further investigation into your account in regards to an issue with authentication when using your Apple TV, since you are using an older model (while the others would be using current software).

For most users who reported the issue it was because they weren't entering things correctly, and once they did everything worked as intended.

You would need to get Apple support to investigate further in this case.

OK. updated Mac OS, to Catalina, reset all 3 apple TV's (3rd Gen) and attempted to sign in Apple ID. 2 factor auth on mobile device code, entered that. and NOTHING.. I have 3 ATV's 3rd gen. and 1 ATV 4th Gen. 4th gen works fine, the rest of them it would seem are now paperweights, like the iPad 1 & 2. So disappointed with apple, yet again, take your money and then after a few years, their kit is obsolete. what a waste of money.. I now have 2 x iMac 2011 (basically being used as a second screen), 1 iPad 1 (in bottom of drawer) 1 iPad 2 (now used as a timer in kitchen) 3 x ATV 3rd Gen (now paperweights).. this is not why we pay premium prices! there is absolutely no loyalty to continued customers. The only solution apple offer, is upgrade, upgrade, upgrade. even if the kit is in pristine condition, no faults, and working perfectly... appart from the fact that apple will not support software, so your devices are now unusable.. thanks apple for your consideration for the environment. Not happy at all..for something that should be so simple to implement on older machines, like Apple ID, and home sharing. .. nearly forgot to mention, I spoke to the "genius" staff member at the store, who was not a genius, far from it, just wanted to sell me more apple products to resolve my problem.. "why dot you buy the new Apple TV".... I cant repeat my response. I have been an advocate for Apple products for over 10 years, and have purchased many iMacs, MacBook Pros, MacBook airs, iPads (pros/minis/standard), not to mention iPhone after iPhone after iPhone.. and of course the ATV's.. it may be that time.. to leave apple behind.