Can’t get to login login page on hotel Wi-Fi anymore.

“A problem occurred. This webpage cannot be loaded.”

This error message keeps popping up when I try to login to any hotel Wi-Fi. I’m at different hotels multiple times a week. Same computer I’ve had & until the last couple weeks I’ve never had a problem logging in to Wi-Fi. I am running macOS Mojave version 10.14.6.

I’ve used safari & Firefox. Same issue. VERY FRUSTRATING. I keep having to use my hotspot time.

Posted on Aug 31, 2019 6:16 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 31, 2019 3:31 PM

Have you tried deleting the browsers' cache and disabling any browser extensions and plugins?


If you have any anti-virus or security software, perhaps it is interfering.


Try booting into Safe Mode to see if you can connect.


Create a new user which will bypass any issues with your main account so we can narrow down where the issue is.


Similar questions

1 reply
Question marked as Top-ranking reply

Aug 31, 2019 3:31 PM in response to DavidDL7

Have you tried deleting the browsers' cache and disabling any browser extensions and plugins?


If you have any anti-virus or security software, perhaps it is interfering.


Try booting into Safe Mode to see if you can connect.


Create a new user which will bypass any issues with your main account so we can narrow down where the issue is.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Can’t get to login login page on hotel Wi-Fi anymore.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.