Black screen MacBook Pro 2019 (touchbar)

Hi.

After closing the lid on my Mac and reopening it a moment after, I had a black screen.

I could hear it was awake but no lights were on the keyboard or anywhere else.


After a day I disconnected the power to see if the Mac would start up

after the battery had used its power – and yes it did and the Mac seems

normal again.


Can I do anything else if it happens another time? Sure I will have to let someone professional to take a look I guess.


Thanks for any insight.

Posted on Sep 2, 2019 12:54 AM

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Posted on Sep 2, 2019 4:00 AM

Hi,

Resetting SMC could solve the issue, though you'd better make Genius Bar reservation to check it up your MacBook Pro before 1 year limited warranty is over.

https://support.apple.com/en-us/HT201295

https://www.apple.com/retail/geniusbar/


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Black screen MacBook Pro 2019 (touchbar)

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