Apple Intelligence is now available on iPhone, iPad, and Mac!
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Apple’s new MacBook Pro features the incredibly powerful M4 family of chips and ushers in a new era with Apple Intelligence. Learn more >
Apple’s new MacBook Pro features the incredibly powerful M4 family of chips and ushers in a new era with Apple Intelligence. Learn more >
📢 Newsroom Update
Apple introduces M4 Pro and M4 Max. Learn more >
Apple introduces M4 Pro and M4 Max. Learn more >
I just bought MacBook Pro 13 2019 (2TB3), the battery cycle is 5. The laptop always shutdown when the battery at 44% and only can be turned on by connecting the charger. In system report, the battery stated it need to be service, and after I do SMC, it turn to normal but the same problem occur of unexpected shutdown.
Hi,
You'd better contact Apple support or make Genius Bar reservation to fix it before 1 year limited warranty is over.
https://support.apple.com/en-us/HT201232
https://www.apple.com/retail/geniusbar/
Hi,
You'd better contact Apple support or make Genius Bar reservation to fix it before 1 year limited warranty is over.
https://support.apple.com/en-us/HT201232
https://www.apple.com/retail/geniusbar/
Service battery and unexpected shutdown when battery level at 44%
