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Service Recommended: Battery

When unplugging my power to MacBook Pro the device shuts down entirely until the power cord is returned. Battery Power states reads as 100%, however, the Service Recommended appears when clicking on the battery icon in the menu bar. Anything I can do to remedy on my own?

MacBook Pro 13″, macOS 10.15

Posted on Jun 21, 2021 7:56 AM

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Question marked as Top-ranking reply

Posted on Jun 21, 2021 7:58 AM

Try an SMC reset. If that does not work contact Apple Support using the Get Support link located at the top right of this page.

1 reply

Service Recommended: Battery

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