Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How do I download MacOS 10.14 Mojave?

I currently run Mac OS 10.13.6 Sierra and want to make the jump to Mojave. Every Mojave download that I find is a supplement to the base version. Is the base version available anywhere for download?

iMac Line (2012 and Later)

Posted on Sep 3, 2019 6:07 PM

Reply
Question marked as Best reply

Posted on Oct 4, 2019 4:00 PM

I have this same problem. Thanks for your suggestion, but the reason we're asking is because those precise steps don't work. The upgrade to Mojave never completes.


I suspect we may need to upgrade to 10.14 before updating to the current version, 10.14.6, but cannot find the base file anywhere on Apple's site or in the App Store.

27 replies

Dec 12, 2019 5:30 PM in response to seanfrombismarck

For anyone who gets this warning: “An error occurred while preparing the installation. Try running this application again,” consider trying the following:


Do a Spotlight search for "Install MacOS". It will find all the MacOS X installers on your hard drive(s).

Once you see it, "Install MacOS Mojave", scroll down to the Spotlight search results to the bottom to where it will read, "Open All in Finder". Select that, and a Finder window will appear with items grouped together.


Look for the grouping of Applications and you should find the installer. Select the installer, then either right-click and select "Move to Trash", or left-click and hold on the installer for Mojave and drag it to the Trash, located on the Dock at the bottom of the screen. If you are left-handed and have your mouse configured as such, reverse the left and right instruction from before. Empty the Trash.


When you click the link to return to the MacOS Mojave page on the Mac App Store, you'll note its button will have changed from "Open" to "Download". Download a clean copy (ideally with no other programs, especially web browsers, open), and the fresh, clean copy of the installer should launch and run without a hitch.


Hope this helps!


My MacOS Mojave install was performed on a Mac Pro mid-2010 tower.

Dec 24, 2019 2:36 PM in response to seanfrombismarck

I am also having trouble with Mojave. I have a Mac mini Late 2012 with 2.3 GHz Intel Core i7 and 16GB of RAM and the Intel HD Graphics 4000 running 10.13.6, which is not very stable sadly, and every time I try to download from the App Store by clicking the Open button on the macOS Mojave page I get this - This copy of the Install macOS Mojave application is damaged, and can‘t be used to install macOS.


Dec 24, 2019 6:36 PM in response to TodMesirow

f you get this warning: “An error occurred while preparing the installation. Try running this application again,” consider trying the following:


Do a Spotlight search for "Install MacOS". It will find all the MacOS X installers on your hard drive(s).

Once you see it, "Install MacOS Mojave", scroll down to the Spotlight search results to the bottom to where it will read, "Open All in Finder". Select that, and a Finder window will appear with items grouped together.


Look for the grouping of Applications and you should find the installer. Select the installer, then either right-click and select "Move to Trash", or left-click and hold on the installer for Mojave and drag it to the Trash, located on the Dock at the bottom of the screen. If you are left-handed and have your mouse configured as such, reverse the left and right instruction from before. Empty the Trash.


When you click the link to return to the MacOS Mojave page on the Mac App Store, you'll note its button will have changed from "Open" to "Download". Download a clean copy (ideally with no other programs, especially web browsers, open), and the fresh, clean copy of the installer should launch and run without a hitch.


Hope this helps!


My MacOS Mojave install was performed on a Mac Pro mid-2010 tower.

How do I download MacOS 10.14 Mojave?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.