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User profile for user: Megred68
Megred68 Author
User level: Level 1
20 points

Messages and FaceTime greyed out

Not sure why I cannot access Facetime or Messages on my iPad. Setting screen shows old iTunes login..also greyed out. Any suggestions?

iPad mini 4 Wi-Fi

Posted on Sep 3, 2019 7:11 PM

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User profile for user: Demo
Demo
User level: Level 10
166,500 points

Posted on Sep 4, 2019 12:35 PM

If you are using restrictions or Screen Time on the iPad and if you have changes to accounts disabled (not allowed) you will not be able to sign out of his ID and into your own.


Take a look at this.

Use parental controls on your child's iPhone, iPad, and iPod touch - Apple Support

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Messages and FaceTime greyed out

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