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Cannot receive emails in Apple Mail on my iPad Pro

All was well until today. Now I’m told that Apple Mail cannot connect to BT (my ISP in the UK)


It’s the same on my wife’s iPad too, so I’m wondering if the problem is with Apple.


Ideas welcome.

iPhone 5c

Posted on Sep 4, 2019 10:02 AM

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Question marked as Top-ranking reply

Posted on Sep 7, 2019 6:17 AM

Just for the record the BT Internet mail problem was caused by a problem with Yahoo Mail as published in several newspapers - see below. BT Internet Mail and certain other eMail providers are served by Yahoo Mail. Apple Mail may not be perfect but it was blameless here.


https://www.standard.co.uk/news/world/yahoo-mail-down-users-unable-to-access-email-as-site-crashes-a4229511.html


16 replies

Cannot receive emails in Apple Mail on my iPad Pro

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