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Iphone backup decline

Hey i wanted to backup my iphone 6s because i got a new phone and i do not want my photos and contacts to be gone. But it will not let me backups my phone because it says there isn’t enough icloud storage but when i check there is onoy 4GB full out of 5

iPhone 6s

Posted on Sep 4, 2019 11:48 PM

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1 reply

Sep 6, 2019 1:04 PM in response to yasaman123


Hello yasaman123,


Thanks for asking the Apple Support Communities for help with getting a backup.


This article talks about not being able to make an iCloud backup: If you can't back up to iCloud or restore from iCloud backup failed - Apple Support


From the picture provided, you have 4 GB of pictures in iCloud. The smallest iPhone 6s has a 16GB capacity, meaning you will need to use iTunes to make your backup, or upgrade your iCloud storage.




Thanks and have a wonderful day.

Iphone backup decline

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