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User profile for user: rppkgr
rppkgr Author
User level: Level 1
13 points

my old apple id is an old email that no longer exists but i have apps that i cant get in to with my new apple id what can i do

My old Apple ID is an email that no longer exist but I have apps that are associated with that Apple ID. How do I get the app with my new ID so I can use it. When I try to use the Hulu app, I get a message that says “Unable to Restore. This item was purchased by a different Apple ID. Sign in with that Apple ID & try again” Is there a way to get it with my new Apple ID?

iPad Pro 11-inch Wi-Fi

Posted on Sep 5, 2019 2:02 AM

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User profile for user: Eric Root
Eric Root
User level: Level 10
684,573 points

Posted on Sep 5, 2019 5:49 AM

If you still know the Apple ID and password and can sign in, you can try setting up Family Sharing between the 2 IDs if you want to be able to share purchases made with the IDs.


Family Sharing


Family Sharing - Set up

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my old apple id is an old email that no longer exists but i have apps that i cant get in to with my new apple id what can i do

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