I forgot my security questions, and when I click on "reset security questions" it asks me to login, and when I do so, it says: Cannot Reset Security Questions We don’t have sufficient information to reset your security questions.
contact Apple ID Support.
Apple Support by e-mail or chat Work through the screens to get a chat option. You may need to pick a problem that is slightly different than yours to get a chat option.
Or fill out and submit this form. The form is for iTunes, but it will get passed to the ID Support section.
contact Apple ID Support.
Apple Support by e-mail or chat Work through the screens to get a chat option. You may need to pick a problem that is slightly different than yours to get a chat option.
Or fill out and submit this form. The form is for iTunes, but it will get passed to the ID Support section.
Have you read the previous posts? contact Apple ID Support.
Apple Support by e-mail or chat Work through the screens to get a chat option.
Or fill out and submit this form. The form is for iTunes, but it will get passed to the ID Support section.
Did you try clicking the blue links I posted to contact Apple ID Support?
Apple Support by e-mail or chat Work through the screens to get a chat option.
Or fill out and submit this form. The form is for iTunes, but it will get passed to the ID Support section.
If you have trouble answering your security questions and are told we don’t have sufficient information to reset your security questions, then:
Get a call from Apple support to help solve your problem using this
link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362
Did you actually talk to Apple ID Support?
See my post right above this one. And see:
Security and your Apple ID https://support.apple.com/en-us/HT201303 (this section Employee privacy and security policies)
This section says “without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account.”
hello
i forget answer secret question
I forgot my security questions, and when I click on "reset security questions" it asks me to login, and when I do so, it says: Cannot Reset Security Questions We don’t have sufficient information to reset your security questions
Why do you keep repeating the same answer? It doesn't work. All we get is: 'Cannot Reset Security Questions
We don’t have sufficient information to reset your security questions.
There is no chat option. There is no email option. Just robots saying" Cannot Reset Security Questions
We don’t have sufficient information to reset your security questions.
If you work at Apple can you give us an answer that works? Thanks.
Dear Eric of course I did- did you not read my message? It doesn't work- it all ends up in the same place "Cannot Reset Security Questions
We don’t have sufficient information to reset your security questions.
I wouldn't have sent this if I had found a solution using your 'links'
Are you seeing activation lock? See these Apple reads on activation lock and the quoted information below.
Activation Lock for iPhone, iPad, and iPod touch https://support.apple.com/en-us/HT201365 “Find My includes Activation Lock—a feature that's designed to prevent anyone else from using your iPhone, iPad, or iPod touch, if it's ever lost or stolen. Activation Lock turns on automatically when you turn on Find My [device].”
Turn off Activation Lock https://support.apple.com/en-us/HT201441”If you erase your device without signing out of iCloud first, it might still be protected by Activation Lock. Whether you erased your own device or bought one from someone else, you can turn off Activation Lock by entering the correct Apple ID and password.”
Note that the correct Apple ID and password is the combination allowed by the person owning the device when lost of stolen. If this combination cannot be entered, then the phone is useless to a non-owner with the possible exception noted below.*
If you can't activate your iPhone https://support.apple.com/en-us/HT201407 “If your iPhone can't be activated or an alert says the activation server is unavailable or the SIM card is unsupported, learn what to do.”
*Apple may not help unlock a phone without the owner being present and seeing the phone’s serial number on the owner’s purchase receipt. But if you (not the owner), take the receipt to a brick and mortar Apple Store, then a Genius may be willing to provide help in unlocking the phone. Make a genius bar appointment using this link https://www.apple.com/retail/geniusbar/) Also, if the prior owner has passed away, then take evidence of death, a will, or anything else that would help you establish that you now are the rightful owner.
I forgot my security questions, and when I click on "reset security questions" it asks me to login, and when I do so, it says: Cannot Reset Security Questions We don’t have sufficient information to reset your security questions. less
HOW TO RESET MY SECURITY QUESTION
Q: I forgot my security questions, and when I click on "reset security questions" it asks me to login, and when I do so, it says: Cannot Reset Security Questions We don’t have sufficient information to reset your security questions.
i'm in egypt so i fill out the form and submit it and new tab open it give me 403 forbiddden, i attached screenshot
I forgot my security questions, and when I click on "reset security questions" it asks me to login, and when I do so, it says: Cannot Reset Security Questions We don’t have sufficient information to reset your security questions.
