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my airpods were blinking orange and then turned off

I have tried to use my AirPods the last couple of days but couldn’t since my AirPods weren’t charged so I would try to charge them and they would still be out of battery. Today I tried to charge them again and my case was blinking orange rapidly when I put in one of the AirPods in the case and i took them out cause I didn’t know what was happening but it would still continue to blink fast. Then I tried to clean them to see if that was the problem but it didn’t change anything. A couple minutes later I tried it again and charge them but it just completely shut off. I can’t turn my AirPods case anymore, my AirPods aren’t charged so I can’t use them and when I try to go to another outlet to connect my AirPod case it would still be off. It doesn’t work at all. Please help!

Posted on Sep 7, 2019 10:42 AM

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Question marked as Top-ranking reply

Posted on Sep 8, 2019 12:36 PM

Hi there, sxrah!


Thanks for reaching out to the Apple Support Communities! It sounds like you are having issues using your AirPods. Please take a look at this article If your AirPods won't connect. This article will give you the steps you can take to troubleshoot issues with your AirPods, along with the next steps to take if you continue to have issues.


Cheers!

1 reply
Question marked as Top-ranking reply

Sep 8, 2019 12:36 PM in response to sxrah

Hi there, sxrah!


Thanks for reaching out to the Apple Support Communities! It sounds like you are having issues using your AirPods. Please take a look at this article If your AirPods won't connect. This article will give you the steps you can take to troubleshoot issues with your AirPods, along with the next steps to take if you continue to have issues.


Cheers!

my airpods were blinking orange and then turned off

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