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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hey! I’m having troubles with a song I purchased some days ago and I could listen to until it disappeared from my music library. When I go to iTunes Store>Purchased>Music>All it appears with a cloud symbol in the right. I assume that symbol means “iCloud” so when I check my iCloud storage it isn’t full, nor my iPhone storage. I tried downloading the song with WiFi and data and it doesn’t work.
iPhone 7
it appears with a cloud symbol in the right. I assume that symbol means “iCloud” so when I check my iCloud storage it isn’t full, nor my iPhone storage.
The symbol signifies a track in the cloud that is available for download. The icon serves as a download button.
For purchased music tracks, your iCloud storage is not relevant for this. The file is in Apple’s iTunes Store cloud space, and optionally on your device, not your personal iCloud storage.
There are several other icons in use that also feature a cloud, say pay attention to details (e.g. the downward pointing arrow).
About iCloud Music Library icons and status - Apple Support
it appears with a cloud symbol in the right. I assume that symbol means “iCloud” so when I check my iCloud storage it isn’t full, nor my iPhone storage.
The symbol signifies a track in the cloud that is available for download. The icon serves as a download button.
For purchased music tracks, your iCloud storage is not relevant for this. The file is in Apple’s iTunes Store cloud space, and optionally on your device, not your personal iCloud storage.
There are several other icons in use that also feature a cloud, say pay attention to details (e.g. the downward pointing arrow).
About iCloud Music Library icons and status - Apple Support
Purchased Music don’t download
