Wrong Purchase

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ruslan278 Author

Level 1

8 points

Wrong Purchase

Hi

Itunes trying to make a purchase for 49,99$ bu I can’t find, what is this.

can you help me to check, which account doing it ?

thanks

Posted on Sep 10, 2019 11:21 PM

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Answer 1

Top-ranking reply

Kappy

Level 10

361,849 points

Sep 10, 2019 11:27 PM in response to ruslan278

Sorry, but we can't. See your purchase history in the App Store or iTunes Store - Apple Support.

FYI: These are user-only forums. You are not speaking to Apple. if you need to speak with Apple Support, then contact product and tech support: Contacting Apple for support and service including international calling numbers.

Thank you for your understanding and support.

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Answer 2

Eric Root

Level 10

684,537 points

Sep 11, 2019 6:29 AM in response to ruslan278

contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option. You may need to pick a problem that is slightly different than yours to get a chat option.

iTunes Support

iTunes Support – world wide

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Answer 3

ruslan278 Author

Level 1

8 points

Sep 10, 2019 11:31 PM in response to Kappy

I checked it already - nothing.

Im not sure, but maybe someone try to make a purchase from my card.

balance for card is 0 now, so everyday I got a massage, that iTunes try to spend 49,99$

what at should I do, if it’s not my purchase!

help me!

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Wrong Purchase

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