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Level 1

55 points

ios 13 and itunes support

Does anyone what Apple plans to do regarding itunes and ios 13 support? Apple released today itunes 12.10.0.7 for Windows users which presumably has ios 13 support but there has been no update for mac users. I am running High Sierra 10.13.6

I remember last year Apple made it really complicated for Mac users because they installed ios 12 on their phones but itunes was not recognizing the phone when it was connected. Everyone had to figure out how to get things working again when Apple released a software update to get itunes to recognize ios 12. It was a big pain.

Posted on Sep 11, 2019 2:42 PM

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turingtest2

Level 10

272,831 points

Posted on Sep 23, 2019 4:49 AM

I've also been able to connect and backup my iOS 13 device in High Sierra using iTunes 12.6.5.3, which is the last version that supports app management or can restore iPod clickwheel games to an iPod classic.

tt2

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131 replies

Oct 23, 2019 1:38 PM in response to turingtest2

Thank you so much, TuringTest2. I'd tried everything and couldn't get iTunes to recognize my ipad. Your answer to go to Finder and use the MobileDeviceUpdater did the trick! I'm so grateful.

turingtest2

Level 10

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Oct 23, 2019 1:39 PM in response to jingletido

You're welcome. 🙂

tt2

turingtest2

Level 10

272,831 points

Nov 4, 2019 11:11 AM in response to Lawnswing22

Glad it helped. 🙂

tt2

gistme

Level 1

23 points

Nov 10, 2019 1:55 PM in response to MDB1967

Here's an article on something similar, but it may help. It discusses iPhone 11, but might apply to other iPhones.

http://osxdaily.com/2019/11/06/fix-iphone-11-not-showing-syncing-itunes-mac/

kaydray

Level 1

12 points

Nov 15, 2019 3:23 PM in response to turingtest2

Thank you! This was seriously obscure and hidden, but it worked for me. You rock!

turingtest2

Level 10

272,831 points

Nov 16, 2019 8:34 AM in response to miladin80

You're welcome. 🙂

tt2

turingtest2

Level 10

272,831 points

Nov 19, 2019 9:12 AM in response to NickClaus

Glad it helped. 🙂

tt2

turingtest2

Level 10

272,831 points

Dec 8, 2019 2:23 PM in response to Benzebut

I suspect you'll have to do over the air updates.

tt2

Dec 12, 2019 12:55 AM in response to aegordon13

now it's happening with windows, after installing ios 13 i can't connect my iphone to my windows pc

Dec 13, 2019 7:35 AM in response to turingtest2

This was the solution for my problem. The situation was: iTunes 12.8.2.3

on iMac Model iMac9.1 early 2009 with OS X El Capitan Version 10.11.6

And an iPad Model iPad7.5 6th generation

Dec 15, 2019 12:35 PM in response to turingtest2

This works. Thanks!

turingtest2

Level 10

272,831 points

Dec 15, 2019 12:38 PM in response to Benzebut

As I said, I suspect you'll have to do over the air updates. If iTunes 12.6.5.3 wasn't able to update a device from iOS 12 to iOS 13 then I don't think it will go from 13.x to 13.y.

tt2