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aegordon13 Author

Level 1

55 points

ios 13 and itunes support

Does anyone what Apple plans to do regarding itunes and ios 13 support? Apple released today itunes 12.10.0.7 for Windows users which presumably has ios 13 support but there has been no update for mac users. I am running High Sierra 10.13.6

I remember last year Apple made it really complicated for Mac users because they installed ios 12 on their phones but itunes was not recognizing the phone when it was connected. Everyone had to figure out how to get things working again when Apple released a software update to get itunes to recognize ios 12. It was a big pain.

Posted on Sep 11, 2019 2:42 PM

Top-ranking reply

turingtest2

Level 10

274,516 points

Posted on Sep 23, 2019 4:49 AM

I've also been able to connect and backup my iOS 13 device in High Sierra using iTunes 12.6.5.3, which is the last version that supports app management or can restore iPod clickwheel games to an iPod classic.

tt2

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131 replies

turingtest2

Level 10

274,516 points

Dec 16, 2019 9:22 AM in response to gistme

Have you tried reinstalling iTunes? What version are you running on what version of OS X/macOS?

tt2

Dec 24, 2019 3:44 AM in response to aegordon13

i Dont have cart i just wanna see the now music on music

turingtest2

Level 10

274,516 points

Jan 9, 2020 1:54 AM in response to ViralCat

You're most welcome. 🙂

tt2

turingtest2

Level 10

274,516 points

Jan 14, 2020 10:13 AM in response to Server rookie

The fix is a patch for iTunes to communicate with a newer version of iOS. You can stay on OS X 10.12.6 and your backups will be unaffected.

tt2

Jan 14, 2020 12:26 PM in response to turingtest2

Thanks tt2, I'll give it a shot. Backups first.

turingtest2

Level 10

274,516 points

Jan 14, 2020 1:00 PM in response to Server rookie

😎

tt2

Jan 14, 2020 2:00 PM in response to turingtest2

Yep, it worked. Thanx tt2!

turingtest2

Level 10

274,516 points

Jan 14, 2020 2:57 PM in response to Server rookie

You're welcome. 🙂

tt2

yowelf

Level 1

8 points

Mar 30, 2020 6:33 PM in response to turingtest2

thank you. I was installing Catalina in an external drive just for doing a backup

neil96

Level 1

12 points

Apr 6, 2020 1:40 AM in response to zack1965

There are tips above -

I have High Sierra 10.13 running iTunes and my iPhone with iOS 13 is connecting, I had help with this from Apple support and the solution was to remove and re-install iTunes.

turingtest2

Level 10

274,516 points

Apr 7, 2020 2:19 PM in response to Genonooch

You can try reinstalling iTunes to see if that helps, or allows the MobileDeviceUpdater tool to work.

tt2

ios 13 and itunes support