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Movie

Why won’t my movie that I purchased play through? I’ve logged in and out of iTunes twice. It plays for a minute and then pops up saying log into Itunes.

iPhone XS

Posted on Sep 12, 2019 9:40 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 13, 2019 6:37 AM

Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch


Try a forced restart.


Reset Device


If necessary


Hard reset


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting


Backup - Restore your device from an iCloud or iTunes backup

1 reply
Question marked as Top-ranking reply

Sep 13, 2019 6:37 AM in response to AllysonShort

Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch


Try a forced restart.


Reset Device


If necessary


Hard reset


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting


Backup - Restore your device from an iCloud or iTunes backup

Movie

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