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numbers that are not saved in my phone are automatically defaulting to
secondary even though they called the primary so when i click on them
and call back they don't recognize the number because they called me on a
different one. also anything that goes to my voicemail says it called
secondary even though it didn't?
iPhone XS
Hello JeremyVero,
Thank you for using Apple Support Communities!
I understand from your post that numbers that have called you but are not saved as a contact are automatically defaulting to your secondary number. Is your secondary number the default number? If so then that may be normal according to the following article:
Using Dual SIM with an eSIM - Apple Support
"If you haven't called that contact, your iPhone uses your default number."
In order to make sure that the number being used is the number they used to call you, you would need to save them as a contact and assign which number you want to use to call that person.
In regards to the voicemails showing that they are from the secondary number even though that is not the number they called from, check to see if you have call forwarding enabled as that will forward the call to the primary number which may make it look like the call came from that number.
Best Regards.
Hello JeremyVero,
Thank you for using Apple Support Communities!
I understand from your post that numbers that have called you but are not saved as a contact are automatically defaulting to your secondary number. Is your secondary number the default number? If so then that may be normal according to the following article:
Using Dual SIM with an eSIM - Apple Support
"If you haven't called that contact, your iPhone uses your default number."
In order to make sure that the number being used is the number they used to call you, you would need to save them as a contact and assign which number you want to use to call that person.
In regards to the voicemails showing that they are from the secondary number even though that is not the number they called from, check to see if you have call forwarding enabled as that will forward the call to the primary number which may make it look like the call came from that number.
Best Regards.
Thanks it was my call forwarding.
Dual Sims issues with using Verizon and ATT
