Do not disturb

Question

Do not disturb

Hi.

I am hoping someone can provide clarity on the do not disturb function.

I have an iPhone X running ios 12.4.1

When I turn on do not disturb, incoming calls are sent straight to voicemail without ringing. I would have expected the call to come through and the phone will not ring and/or light up etc.

Which of these two, if either, is the correct behaviour for incoming calls when do not disturb is turned on?

Or is it network dependent? is there a setting which determines this?

Please assist.

Thanks.

iPhone X

Posted on Sep 16, 2019 7:41 AM

Reply

Answer 1

Best reply

KiltedTim

Level 10

196,420 points

Sep 16, 2019 7:57 AM in response to muhammadvawda

muhammadvawda wrote:

Hi.

I would have expected the call to come through and the phone will not ring and/or light up etc.

OK... And how do you know it didn't?

The call had to reach the phone in order for DND to send it to voicemail the way it does.

You don't see a missed call notification because the call wasn't missed. It was actively rejected and sent to voice mail by DND.

Reply

Answer 2

Limnos

Level 10

411,451 points

Sep 16, 2019 7:43 AM in response to muhammadvawda

Use Do Not Disturb on your iPhone, iPad, and iPod touch

https://support.apple.com/HT204321 - "With Do Not Disturb, you can silence calls, alerts, and notifications that you get while your device is locked. You can also schedule Do Not Disturb and allow calls from certain people."

Reply

Answer 3

Sep 16, 2019 1:49 PM in response to KiltedTim

I should have been more clear. I did call from another phone and yes the call was rejected and went straight to voicemail. For some reason it made more sense to me that do not disturb would allow rather than reject the call but it would not ring etc.

Thanks for confirming this is not the case.

Reply

Answer 4

Sep 16, 2019 7:50 AM in response to muhammadvawda

muhammadvawda wrote:

When I turn on do not disturb, incoming calls are sent straight to voicemail without ringing.

Yes, that is what is supposed to happen.

Reply

Answer 5

Sep 16, 2019 8:24 AM in response to KiltedTim

I just tested. If you call the phone with DND enabled, the phone doesn't ring. On the caller end, it sounded exactly the same as if the phone was turned off: no rings, straight to voicemail.

Reply

Answer 6

Sep 16, 2019 1:47 PM in response to IdrisSeabright

Thank you.

Reply

Answer 7

Sep 16, 2019 1:51 PM in response to IdrisSeabright

Thanks.

Reply

Do not disturb

Similar questions