Do not disturb

Question

Do not disturb

Hi.

I am hoping someone can provide clarity on the do not disturb function.

I have an iPhone X running ios 12.4.1

When I turn on do not disturb, incoming calls are sent straight to voicemail without ringing. I would have expected the call to come through and the phone will not ring and/or light up etc.

Which of these two, if either, is the correct behaviour for incoming calls when do not disturb is turned on?

Or is it network dependent? is there a setting which determines this?

Please assist.

Thanks.

iPhone X

Posted on Sep 16, 2019 7:41 AM

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Answer 1

Top-ranking reply

KiltedTim

Level 10

205,528 points

Sep 16, 2019 7:57 AM in response to muhammadvawda

muhammadvawda wrote:

Hi.

I would have expected the call to come through and the phone will not ring and/or light up etc.

OK... And how do you know it didn't?

The call had to reach the phone in order for DND to send it to voicemail the way it does.

You don't see a missed call notification because the call wasn't missed. It was actively rejected and sent to voice mail by DND.

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Answer 2

Limnos

Level 10

419,887 points

Sep 16, 2019 7:43 AM in response to muhammadvawda

Use Do Not Disturb on your iPhone, iPad, and iPod touch

https://support.apple.com/HT204321 - "With Do Not Disturb, you can silence calls, alerts, and notifications that you get while your device is locked. You can also schedule Do Not Disturb and allow calls from certain people."

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Answer 3

Sep 16, 2019 1:49 PM in response to KiltedTim

I should have been more clear. I did call from another phone and yes the call was rejected and went straight to voicemail. For some reason it made more sense to me that do not disturb would allow rather than reject the call but it would not ring etc.

Thanks for confirming this is not the case.

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Answer 4

Sep 16, 2019 7:50 AM in response to muhammadvawda

muhammadvawda wrote:

When I turn on do not disturb, incoming calls are sent straight to voicemail without ringing.

Yes, that is what is supposed to happen.

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Answer 5

Sep 16, 2019 8:24 AM in response to KiltedTim

I just tested. If you call the phone with DND enabled, the phone doesn't ring. On the caller end, it sounded exactly the same as if the phone was turned off: no rings, straight to voicemail.

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Answer 6

Sep 16, 2019 1:47 PM in response to IdrisSeabright

Thank you.

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Answer 7

Sep 16, 2019 1:51 PM in response to IdrisSeabright

Thanks.

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Do not disturb

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