Where does "Move to All Mail" move messages to?

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Level 1

49 points

Where does "Move to All Mail" move messages to?

Sometimes when I receive an email in macOS Mail, the move to button suggests "All Mail":

Where does that action move messages to? After I click it without selecting a specific mailbox, I can't find the message anymore. It doesn't go to Archive. It seems to be effectively deleted without going to Trash. A search for the message in all mailboxes will not find it. Also, I cannot seem to find any documentation for this behavior. Can anyone help? Thanks in advance!

I am using an iCloud email account on macOS 10.14.6 (18G95).

Posted on Sep 17, 2019 6:50 AM

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Answer 1

Eric Root

Level 10

684,603 points

Sep 17, 2019 10:37 AM in response to Geez Jan

Try rebuilding the mailbox by selecting it and then going to Mail/Mailbox/Rebuild.

If that doesn't work, try re-indexing the mailboxes. This can take awhile if you have a lot of mail.

Reindex messages For El Capitan, try looking in V3. Sierra use V4. High Sierra use V5.

Reindex messages (2) See post by Linc Davis

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Answer 2

Geez Jan Author

Level 1

49 points

Sep 17, 2019 10:53 AM in response to Eric Root

Rebuild which mailbox? Am I supposed to have an "All Mail" mailbox? (I don't have one, that I can tell.)

My original question was, where does "Move to All Mail" move the message to?

Thanks.

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Answer 3

Eric Root

Level 10

684,603 points

Sep 17, 2019 12:51 PM in response to Geez Jan

You are welcome. Whichever mailbox you were trying to move files from when they got lost. I was trying to suggest possible ways to recover the lost emails.

I don't know the answer to your original question.

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Where does "Move to All Mail" move messages to?

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