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Problem

Dear Sir/ Madam,


My iPhone has a title all the time” the iTunes Store is unable to process purchases at this time. Try again later.”

by the way, I can’t download any of applications. What should I do?


iPhone 6s Plus

Posted on Sep 17, 2019 2:23 PM

Reply
7 replies

Sep 17, 2019 2:26 PM in response to yuliya277

Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch


Try a forced restart.


Reset Device


If necessary


Hard reset


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting


Backup - Restore your device from an iCloud or iTunes backup


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.  You may need to pick a problem that is slightly different than yours to get a chat option.  


iTunes Support


iTunes Support – world wide

Problem

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