You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I can’t send gif while being offline

I can’t send gif while being offline and I don’t have the Option to turn it on on my setting under cellular how can I fix that




​[Re-Titled by Moderator]

iPhone XR

Posted on Sep 17, 2019 4:55 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 17, 2019 4:59 PM

Send and save GIFs on your iPhone, iPad, or iPod touch ...


#images is available in the United States, United Kingdom, Canada, Australia, New Zealand, Ireland, France, Germany, Italy, India, Singapore, Philippines, and Japan.



3 replies

Oct 2, 2019 10:50 AM in response to graciee82

I also have this issue and live in the US. I contacted apple support number and opened up a case - this forum is usually helpful, but most users aren't experiencing this. I can only view/send gifs when I'm on wifi - cannot use it when I'm on the cellular network. Someone with an Xs on t-mobile (same provider as me) doesn't have this problem. An apple senior specialist told me they'd reach out to engineering - that was last week. still waiting. You should call them too, if more people report it and open cases hopefully they'll address the issue.


This happened to me on my old device (iphone 6s plus) and I thought it would clear up when I upgraded to my new Iphone 11 pro. The issue still exists! Frustrating.


Com'on apple engineers - fix it!!!!

I can’t send gif while being offline

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.