I've had this mouse for several years, with my 2011 MacBook Pro, a 2014 Macbook Pro, and now with my new 2019 MBP. The mouse has worked beautifully until I bought the 2019. Why now, all of a sudden, does this mouse disconnect and re connect over and over and over on my 2019 MBP? How frustrating.
Potential sources of Wi-Fi and Bluetooth interference
Maybe there is more here, see—Grant Bennet-Alder
https://discussions.apple.com/message/33794588#message33794588
Using USB devices with your Mac
https://support.apple.com/en-us/HT201163
Cable Recall:
Power Adapter cable recall
Apple USB-C Charge Cable Replacement Program - Apple Support
https://www.apple.com/support/usbc-chargecable/
firmware update for the Apple Multi-Port display adapters (specifically to reduce interference).
About the USB-C Multiport Adapter Update 1.0 - Apple Support
https://support.apple.com/en-us/HT205858
LG-display recall -- to address Wi-Fi interference so severe, it knocks the Router off the air if too near the Router.
https://9to5mac.com/2017/02/03/lg-fixes-wifi-interference-problems-with-ultrafin e-usb-c-5k-display-new-units-unaffected/
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more info—
Why does my wireless mouse or keyboard slow or not work properly when used with the hub?
Most USB receivers for wireless mice and keyboards operate in the 2.4Ghz band. When connecting the receiver to any USB 3.0 port there is potential for interference that can affect the devices performance. The most effective method is to add a short USB 2.0 extension cable between the hub and the receiver to mitigate the effect, and many wireless keyboards and mice come with such a cable for this reason.
Update: I got an RCA C109 hub and all problems solved.
Disconnecting won't be enough if the device is still on (like a hub). Move the notebook to a location away from all the possible interference and see if the mouse works there. If not there are two possible problems: 1) the mouse and 2) the computer. No, Apple hasn't designed a computer that can't use a BT mouse. But it is possible your computer needs to be repaired.
It can indeed be the hub that interferes and even a cable that isn't connected to anything can be part of the problem. As to naming a hub that doesn't create interference respected brand name models should be well shielded. I'd suspect off brand models.
I have looked at everything and disconnected all USB 3 devices, and it still disconnects about every two minutes all day long. Are you telling me Apple sells a computer that cannot use a Bluetooth mouse? There has to be a way to solve this.
I disconnected my USB 3 HD and it still disconnects. How do I stop this?? $2,400 on a computer that won't accommodate my mouse that all others have had no problem with. This sucks.
So the hub itself can be a problem? Is there a hub that won't interfere?
mouse disconnects frequently
