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Cant swipe up and close apps after ios 13 upgrade IphoneX

This is driving me insane, the screen rergusters my touch....but wont swipe u to force close an app. So once im in any app to be able to get out of it i have to force turn off my phone....what the **** do i do? this is after the ios 13 update

Posted on Sep 19, 2019 6:29 PM

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Question marked as Top-ranking reply

Posted on Sep 20, 2019 1:56 AM

Argh, sorry to hear your going through the same thing..but it’s comforting to know I’m not the only one 😬 I spent hours with apple support online...doing updates through iTunes etc nothing worked. Apple told me to go to an Apple store and get them to run a diagnostics test...that it’s a hardware problem possibly! It’s bullshit my phone worked perfectly fine before this...I can unlock my phone..just can’t close or switch apps! So I decided to do a full restore and just deal with having to wait for everything to upload again from a backup..and guess what..still didn’t fuckjng work! The interim solution is to add the “home button” it’s a pain in the ***, but it’s a solution for now!! Surely we can’t be the only two people on the planet having identical issues!! Hope you haven’t ur phone yet...I was close

197 replies

Sep 23, 2019 11:18 PM in response to swanniegirl13

Okay, it’s working for me.

it’s not as smooth as the old iOS, but in any open app, you’ll see a black line at the bottom of your screen.

place your finger on that and draw a backwards 7, bringing your first “leg” of your 7 to at least the middle of the length of the screen.

it’s not smooth, but it works.

mat least, I’m lucky enough that it does for me.

Sep 24, 2019 3:20 AM in response to Lo7267

Ok I must be some kind of delusional dead ****, cause sadly nothing is working for me...I tried the backwards 7 thing, with not even a glimmer of hope looking as though it might work 😩😩 appreciate the help though, anything is better than nothing...helllllo APPLE!!


Do u mind if I ask what phone your using?? It seems the iPhone X (just the X, not XS etc etc) is the real problem player here?? 🤯🤔

Sep 25, 2019 1:01 AM in response to swanniegirl13

I downgraded my OS to 12.4.1 and then the ups-wipe worked perfectly once again to close the apps. This morning was much relieved to see the 13.1 update and promptly installed the same.Unfortunately they haven't resolved this isssue in the update and I went back to my original issue that the up-swipe wouldn't work to close the apps .

APPLE TECH SUPPORT PLEASE TELL US ULL ARE READING OUR CRY FOR HELP !!

Sep 25, 2019 9:34 AM in response to moustachesteve

moustachesteve wrote:

rbrylawski, this seems to be a software issue limited to iPhone X with aftermarket screens. People aren't suddenly opening dozens of threads with multiple pages because they forgot how to use their phone.

No it's not. Just read the many posts. People with iPhone 11 reporting this issue. iPhone 11 Pro too.


Thanks for your comment, but I don't really need to be told that people haven't forgotten how to use their phone. Being on this forum for years, I never take for granted everyone knows how to do something.

Sep 25, 2019 9:45 AM in response to moustachesteve

"Just got the iphone 11 Pro, and I have the same issue. i was able to get it to work a couple of times by swiping up from the bottom left corner, but it is very sporadic. QUITE annoying! I enabled the assistive touch to create a "home button" then navigate from there to get the option. Device-to More-to app Switcher"


That's just one and it's only a few posts above.

Sep 25, 2019 9:57 AM in response to lobsterghost1

Not sure why just the X, but I don't think I've seen anyone say they have this issue with the original OEM screen from Apple - tons of posts mention that they've had the screen replaced. I just got my X the other day from a friend who had his screen replaced at a little shop at the airport at some point. It was an LCD, not OLED. Can't confirm 100% but it really feels like it has to do with certain aftermarket screens. Obviously Apple can't be faulted for not having tested their software with every third party screen on the market, but hopefully they're able to release an update to address it.

I wanted an OLED screen anyways so I had mine replaced again at the mall (Apple support said they wouldn't replace my screen since it had third party parts - not sure if that's true though).

Still not OEM, but it's working now so it must be only certain aftermarket screens.

Cant swipe up and close apps after ios 13 upgrade IphoneX

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