This is driving me insane, the screen rergusters my touch....but wont swipe u to force close an app. So once im in any app to be able to get out of it i have to force turn off my phone....what the **** do i do? this is after the ios 13 update
UPDATE: I’ve posted on here a few times, was having the same issue. I went to the apple store tonight, they ran diagnostics and replaced my screen. That resolved the problem. My screen was replaced by a 3rd party before the iOS 13 updates. Seems that the replacement screen hardware is not compatible with iOS 13 (perhaps this is apples way of making you replace screens with apple instead of a 3rd party). Nonetheless that was the source of the problem. They fixed it at no cost. At least they made it right for me. If your having the same issue, go into the apple store. Good luck!
You can also fix it by up dating to the latest version of iOS.
I’d encourage everyone to send a bug report to Apple.
https://www.apple.com/feedback/iPhone.html
@rbrylawski This isn’t an issue of not knowing how to switch between apps. Many of us are having the same problem.
I downgraded my OS to 12.4.1 and then the ups-wipe worked perfectly once again to close the apps. This morning was much relieved to see the 13.1 update and promptly installed the same.Unfortunately they haven't resolved this isssue in the update and I went back to my original issue that the up-swipe wouldn't work to close the apps .
APPLE TECH SUPPORT PLEASE TELL US ULL ARE READING OUR CRY FOR HELP !!
rbrylawski, this seems to be a software issue limited to iPhone X with aftermarket screens. People aren't suddenly opening dozens of threads with multiple pages because they forgot how to use their phone.
Hey,
If you swipe up from the bottom of the screen to the middle of the screen AND then leave your finger there touching the middle of the screen for a second before lifting your finger off the screen, you should get a series of windows of all the open apps. You can swipe left or right to scroll through the apps and swipe up on an app to close it.
I think this is what you were trying to do, yes?
This is spelled out in the iPhone User Guide for IOS 13.1, which is free in the Apple Books app and has all kind of useful info.
Hope that helps.
Yes we’ve all tried this several times. Factory reset does nothing. It’s a software bug of some sort. It’s as if the phone doesn’t register the swipe upwards at all once the phone is unlocked. Only lock screen and Siri screen let you swipe up. Going on 3 weeks now with zero help from apple
Doesn't help anyway as those afflicted will come here anyway. Only I keep forgetting the folks having this issue are ones who have had their screens replaced on iPhone X with an aftermarket screen. What I don't know or suggest to anyone is whether Apple would even consider letting someone pay for Apple to replace the screen on a device which has been serviced by an unauthorized service?
Experiencing this “swiping up” problem right now (just checked swiping down and it doesn’t work either). This happens when trying to switch between apps or when turning the iPhone on to unlock the phone. Used Assistive Touch to navigate to Safari so I could share this.
i have the iPhone XS. The screen is the original OEM screen.
I have iOS 13 installed. I see that there is an update for iOS 13.1.2 so I’ll try that and see if it resolves this bug.
Same thing happened to me. Another person on this feed suggested this and it fixed the problem for me:
The version is in beta so there are a few potential problems still with the version. You can sign up to the beta programme here https://beta.apple.com/sp/betaprogram/. There are instructions on what then to do on the page. They’ll be releasing 13.2 publicly soon so you can wait for that
There is nothing in the release notes which speaks to this, but sometimes, things get fixed without notice, so it would be wise to download the update see.
Has anyone tried factory resetting their phone? That was the advice I was just given by Apple support. Not sure if it's worth trying.
The correct way is swipe up, stop and hold at the middle of the screen.
Same issue here!! Even had this issue on the iOS 13 beta and submitted SEVERAL reports and got zero feed back. I also spent hours with Apple support blaming my phone saying it could NOT but the update but it clearly is! I have tried this on both my iPhone X and both are doing the same thing. I can swipe to unlock the phone but can’t swipe up to get back to the home screen or close apps. No issues until this update!
Thank god I am not the only one dealing with this issue! I thought something was wrong with my phone because my friend wasn’t having this issue after she updated to IOS 13. Apple needs to fix this problem. After I updated my phone I couldn’t swipe out of my apps to go to the home page. My phone was working perfectly fine before I updated it! I’m using assistive touch now, but it’s just annoying to use it because I’m so used to just swiping out of my apps to go to my home page! I guess this is just a temporary fix for now and Apple needs to fix this issue asap!
Same Problem here on iPhone X, on iOS 12 no problem, Updated to Beta ios13 swipe up to exit apps not working, downgraded to 12, it worked again. Now with the official release same problem, I cannot exit apps... it’s clear that there is a problem on iPhoneX
Cant swipe up and close apps after ios 13 upgrade IphoneX
