Airport Utility not working on IOS 13

The Airport Utility just crashes on open after upgrading to IOS 13. Uninstall and reinstall no help. Anyone else been able to get it working? IF so what app version? Thanks

Posted on Sep 19, 2019 10:21 PM

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Posted on Oct 10, 2019 2:58 PM

I found a workaround until Apple corrects the bug.


Untinstall the app and reinstall it.

Reopen the app and when the app asks you if you want to save/register the password, answer yes. The app will crash again but next time you open it, it won’t.

The bug seems to be in the password handling by the app.


110 replies

Oct 11, 2019 5:57 PM in response to Hamish-

I have a new iPhone 10Xs and new iPad Pro. Can not access the Airport utility with either one. The app opens, but when I open to see the airport info, it asks for password. I enter password, then the app closes immediately, with no warnings or notices. Both the iPhone and iPad do the same thing. My Mac mini running latest OS, is able to enter the airport utility with no problem. Do I need to change passwords or reboot? What is the solution?

Oct 13, 2019 6:57 AM in response to pliechti

Nope. No. The instructions do not work. And, alternatively, it will be a nightmare if I’d have to reset every AirPort device (I have two Extreme and two Express), since Apple does not allow to change the channels except in the Base Station. When there’s a blackout or even I’d I have to reset the IP modem when the internet comes back and sometimes the channels of the repeaters change and I have to disconnect and connect the base station and sometimes the devices until they are in the same channel.

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Airport Utility not working on IOS 13

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