Airport Utility not working on IOS 13

Just to reiterate, if you had a working network, don’t change it. All resetting and application deletions are done on the affected device ie, iPhone, iPad etc. You must delete the Airport Utility, then do reset of the Network settings. Please note that my network display was not correct, no dotted lines indicating an extended network and inability to login to the utility. Attempted log in resulted in an immediate ejection from the utility. This is the last I will write on this problem.

Call Apple support, I did and they got me to airport support, and they filled in the missing link. There is no problem with the hardware or software. Apple is very thorough in there testing. Good luck!

Listen, I appreciate your help. I’ve followed your instructions four times already. Both reinstalling the AirPort Utility after connecting to the network and before connecting to the network. It hasn’t worked. I’ll call myself. Thanks again. You don’t need to respond anymore.

Since they are new, then Apple will support you. I initially used the online support. Which great, though first level could figure it out. After which, they arranged for a call back the next day, which came at the exact time arranged. Next level moved me to Airport support, and that person nailed it. So best of luck, I am sure there may be a missing link in the process. Regards and good luck.

Finally! The suggestion by Apple support worked. It took a few times of reset, restarting the phones and AirPort Extreme. I had an airport express in bridge mode that prevented the restart from working. I took it offline, restarted it only after I got the extreme alone running. Then password reset ok. A note too remember...there could be a separate password for the physical airport router that differs from the network password! Don’t forget this. I got the message again that pass is incorrect. I used the device pass and all is well. Then I downloaded airport utility and it correctly displays wired and wi fi connections correctly and remembers the pass and auto joins perf!

I experienced this last night - noticed my AE, which is connected wireless to my Linksys Velop, was flashing yellow. Loaded airport utility on my iPhone Pro, saw a red notification, tried to log in and crash. Tried a couple of times, then on my iPad iOS 13 and the same happened.

Unplugged my AE and it returned to green and notification in Airport Utility had disappeared.

There was another thread that seemed to have solved this for me. Enabling WiFi Scanning in the AirPort Utility settings, stopped the app from crashing: https://discussions.apple.com/thread/250658812

FWIW... The iOS 13 version, 1.3.5.(135.24), of the AirPort Utility works just fine on my iPhone SE. It has no issues accessing all of the features of my 802.11ac Time Capsule.

Yes,just crashes on open and enter a password.ios13.

Same exact problem here. The airport utility app opens for less than a second and crashes every time since iOS 13. Tried to restart as well as delete and reinstall without any success. Help Apple!

Apple does not monitor these forums and will not respond to your request, so if you really do want help from Apple, you will need to contact them directly

Click the "Contact Support" link that you see in the upper right corner of this web page.