Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Newsroom Update

Voice Memos update brings Layered Recordings to iPhone 16 Pro and iPhone 16 Pro Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Iruhaku Author

Level 1

4 points

facebook app photos display a grey border instead of black

Got my iPhone XS nearly 2 weeks ago, when I go to Facebook and click to enlarge pictures it brings it up, border is back, then after about 2 seconds it turns to this weird grey colour. I’ve restored the iPhone, reinstalled iOS, the app, checked settings, nothing I do seems to work! I also set it up as a new device with a completely new Apple ID and redownloaded the app, it didn’t work. The picture shows the grey borders so it’s not the screen and is the software that is doing it, help appreciated.