You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

facebook app photos display a grey border instead of black

Got my iPhone XS nearly 2 weeks ago, when I go to Facebook and click to enlarge pictures it brings it up, border is back, then after about 2 seconds it turns to this weird grey colour. I’ve restored the iPhone, reinstalled iOS, the app, checked settings, nothing I do seems to work! I also set it up as a new device with a completely new Apple ID and redownloaded the app, it didn’t work. The picture shows the grey borders so it’s not the screen and is the software that is doing it, help appreciated.

iPhone XS

Posted on Sep 20, 2019 12:29 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 20, 2019 12:45 AM

The Facebook app is written by Facebook, you would have to ask them.


Facebook: Report a Problem (Mobile)

1 reply

facebook app photos display a grey border instead of black

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.